[Resolved]  Racold — worst service of water heater by supplier

Address:Plot No 3, Lakeview Enclave, Kistareddypet, Near Beeramguda, Hyderabad, Telangana, 502319

Repeated calling to the supplier not even one time responded regarding the service of the water heater. Presently not getting hot water from Racold heater within 6 months of purchase which in warranty period. The supplier/ distributor should be warned by the company otherwise customer will lose interest in getting the product. Customer care of the company should inform to the company to take action on suppliers or distributer. The company should have the policy to satisfy the customer in getting service done within the stipulated interval of time so that customers will be satisfied.
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Aug 6, 2021
Complaint marked as Resolved 
Racold customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2020
Racold Customer Care's response
Dear Sumagna,

Apologies for the inconvenience caused. In case you still require assistance with your unit, please do let me know and I will have my team assist you with it.

Regards,
Dipti
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