[Resolved]  Radvision World Consultancy — fraud consultancy.. cheated me to the core on visa.

Address:New Delhi, Delhi
Website:www.radvisionworld.com

Hi,

I am writing this with deep pain after loosing my hard earned money.

Myself gopal reddy ammaladinne, i have paid 36k to radvision world consultancy for german visa processing. Contact name was anchal.

After the second day of payment itself, i had change my decision due to personal problems. So i have sent an email saying i don't want take their services and asked to refund money.

Initially they said it will take 10 to 15 to refund. So i was contacting them frequently and been told that will give back money.

After 10 days, they replied saying, we investigated your problem and will not give money as per the clause in the agreement (Which i have not signed).

I was telling them that since i have not signed any agreement and have not used any of their services, please refund my money.

Everytime i send an email, they are directly telling we will not refund. I am in deep pain now and not able digest thinking about my hard earned money.

I am in hopeless situation now and looking for a help to deal with radvision to get money back.

Any help is really appreciated.

My contact number# [protected].
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Aug 12, 2018
Complaint marked as Resolved 
RadVision World Consultancy customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2018
RadVision World Consultancy Customer Care's response
Dear Mr. Reddy,

Greetings of the day from Radvision Team !!

This is in response to your above raised concern which your are announcing about our company to defame its market goodwill. We would like to draw your attention towards the fact that not only the legal agreement but our invoice also clearly states the clauses regarding refund of your fee within the 7 days of your payment if you withdraw your application and you get invoice against your payment the very next day you make your payment to us.
Secondly, as you have mentioned it here that you wanted not to proceed your application due to some family circumstances, we were fine with that and asked you the evidence for same which was also provided by you but to bring to your attention that medical reports were year and a half old which clearly states your intentions of withdrawing your application not for any genuine reason.
We will be more than happy to assist if you still wish to continue your process and will always make our best efforts to help you make your dreams come true.
Also, we will request everyone here to use this platform to register genuine complaints with facts and it will highly be appreciated to narrate story from both the end since A half truth is a whole lie.

Thanks & Regards
Legal Team
Radvision World Consultancy Services LLP
Complaint comments 

Comments

When did you send the legal agreement, after one week of payment.

I never been told about any of the clause before paying money.

Don't behave like innocent. You are cheating people all to the core. I have sent an email for refund on the second day itself. I didn't even take 2 days. Can't you see the email from me.

Don't tell the lies that documents are 1 year old.

Last appointment date was clearly mentioned in it. I know you people don't want to refund money due to which you are putting all of your lies.

What's the use of this consumer complaint site when peoples complaints just treated like this.

I am going to take this to external affairs ministry.
ammaladinne gopal reddy's [Complaint's author] reply, Jul 13, 2018
How would you force people to use your services when they don't want.

I clearly mentioned, I am not interested to proceed due to my family problems. Do you want me to put personal problems in document and send it to you.

Did I use any of your services? Did I signed legal agreement which you sent After paying. How can you say, you will not refund my money.

At least now also you are not thinking about refund, you are just not listening to people. You just replaying same answer every time.

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