[Resolved]  Railyatri.in — cancelled booked tickets by mistake

Website:www.railyatri.in

I booked bus ticktets on this website - https://www.railyatri.in(intercity-smartbus).While i was looking into the booked tickets in "MY BOOKINGS" menu, i clicked a button by mistake, which is not displayed properly on the website.The button is half-visible and also i did not get a warning message as to whether i would like to cancel ticket or not.The ticket was cancelled immediately and they deducted Rs 484, which is not fare enough.Please find the other details of transaction and improve the website display which may lead similar problems to other users.Also find the attached screenshot where the half-visible button with no label is shown.

Transaction details:

Order Id-2255480
Journey from Belgaumi to Bangalore
Journey date:[protected]
Ticket No. 5412322-TS[protected]KCYI
PNR No. 5412322-TS[protected]KCYI
Total paid : 1480
Refund initiated: 1056
Bus name : Seabird Tourists
+1 photos
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Sep 10, 2019
Complaint marked as Resolved 
Not correct.submitted another complaint.
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