Railyatri.in — Ticket

Dear team,

Update my cancellation status. It's more than a month now and you guys not reverting for such update. How can I receive my refund??.?
Refund Amount - Rs.2240
Transfer initiation date[protected]
Refund ID/ARN - [protected] /

Or give me responsible person mail id for that regards

Regards
Ram Janam yadav
[protected]