Raipur Electronics Pvt Ltd — After sales service not provided | |||
Hello sir, Recently i purchased a 2 tonne inverter o'general split ac from salkia (Howrah) branch. Both the indoor and outdoor was delivered. But when enquired for installation the engineer was demanding higher. Tried many a times to contact the branch., but they were not responding to the calls,. The sales person said rupees 2300 would be chargeable and we will get 10 feet gas pipe along with water pipe & feet wiring and an angle. Any extra coverage would be chargeable But when the engineer called up for installation they were demanding full pay. Thereafter tried calling both the sales representative and manager both were not responding to the calls. Request you to take necessary action against this Was this information helpful? | |||
 1 Comment | |||
The Branch Manager,
Raipur Electronics Pvt. Ltd.
C168, Andul Road, Vivekananda Nagar,
Howrah – 711 109.
Sub: Complaint letter vide invoice No. HWW/SA2324/02532 dtd. 12/11/2023.
Sir / Madam,
With due respect, I have the honour and bring to come your notice that I Aditi Mondal of Howrah – 711 110, a permanent and family customer of your Podrah, Andul Road, Howrah branch from last 05 (five) years.
It is brought to come your notice that it is very hopeless experience, some employee of your said branch’s behavior is very poor and non-cooperative mentality, it is very upset and poor experience is informed you that after purchased above Rs. 30, 000/- electronics goods vide invoice No. HWW/SA2324/02532 dtd. 12/11/2023 from your said branch, and in different 03 (three) days and three time are harassed me to give the proposed a gift which is nonfunctional and damaged, and 04/05 of your staffs are checked and verified that’s all (7 to 8) gift are worthless but they are harassed me for long time. At last, I returned my house without any gift from your end but I got in additional harassment in 3 days in different time.
Therefore, I bring to came your notice that please do the needful from your end, so I shall be grateful to you and oblige.
Thanking you,
Yours faithfully
Aditi Mondal
Dtd. 21/11/2023