Rajasthan State Road Transport Corporation [rsrtc] — Denied bus travel despite having online booking

I have booked a bus ticket from NEEM KA THANA(NKT) to DELHI(DLH) having journey date on 13th of March 2022 through RSRTC website. My PNR no. is XDLHE[protected] and the ticket number is[protected]. The bus originated in Didwana, Nagaur District, Rajasthan. At Neem ka Thana Bus Depot, the bus conductor denied my booked seat stating that the seat cant be alloted despite having my complete ticket details available with him. The conductor and bus driver blatantly misbehaved allthrought the conversation and denied the journey. They further stated to take whatever course of actions we may possibly take against them. Such atrocities by bus conductor/ bus drivers regularly harrass millions of passengers in the country. A full refund of the ticket along with strict course of action against such nefarious people may be initiated. The Bus number is RJ 14 PE5096