Rajasthan State Road Transport Corporation [rsrtc] — My bus was cancelled and still not got refund


My name is Rohit singh and i booked two online tickets from RRSTC official website of kota to alwar for the date 12 september, 2021 9:00 pm in the bus which comes from Chandkhadi and goes to Alwar..
I was given the PNR number- XALWE[protected] and ticket number[protected] and seats 22, 23 .
When we reached kota bus stand on time, i enquired about the bus from the inquiry counter and i was told that the bus in which i booked evtickets is cancelled for several days and will not come and i must contact the authority for refund.i waited till 10 pm at the bus stop to confirm that the bus is not coming.Then we took private bus to our destination .
From the next day i have been toiling hard to get my refund which was 684₹ by continuously calling the rajasthan roadways helplines and managers .But still i am not given my refund .
Kindly look into the matter and help me getting my refund as my bus was cancelled without any information .
Thanking you
Yours sincerely
Rohit Singh
Dated - 4 october, 2021
+2 photos
Was this information helpful?
No (0)
Yes (0)
Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Rajasthan State Road Transport Corporation [RSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Rajasthan State Road Transport Corporation [RSRTC] Phone
    +91 14 1237 3044
    +91 74 1206 9769
    +91 95 4945 6745
    Rajasthan State Road Transport Corporation [RSRTC] Address
    Parivahan Marg, Chaumu House, Jaipur, Rajasthan, India - 302001
    View all Rajasthan State Road Transport Corporation [RSRTC] contact information