Rajasthan State Road Transport Corporation [rsrtc] — Refund not received complaint id #12924

Address:

Sumerpur

Dear Sir/madam
I have booked a bus ticket in RSRTC on date 22.04.22 for date 15.05.22 fro shivganj to surat. On date 11.05.22 SMS received from RSRTC that all booked ticket for 12.05. 22 to 17.05.22 are cancelled and 100% refund will be initiated. And same message also shown on website and in some newpaper. But till time i have not received refund.
I have also logged complaint and ticket raised but no respond .
I also tried to call RSRTC but toll free number not receiving anybody

My ticket no.[protected]
PNR No. XSRTJ[protected]
Complaint id : #12924
Contact no. [protected]

Also also made complain but no response till time only number generated
On Mon, 16 May 2022, 11:22 rajastan roadways, wrote:

Complaint Registered !!

Hello hitesh kumar,

Thank you so much for taking the time to connect RSRTC!

Your Complaint ID : #12924 has been received. You can check Complaint through this link #12924 and you can also reply via this email.

Our support staff will get back to you shortly (it might take a bit longer on evenings and weekends). Feel free to ask for any support request we will be happy to help.

Thanks and Regards

RSRTC Helpdesk