Rajasthan State Road Transport Corporation [rsrtc] — Ticket online booked but bus didn't came

Address:

Sikar RSRTC, Sikar, Rajasthan

I have booked my online ticket through RSRTC App for the route of Sikar to Ajmer (Ticket No.[protected] seat no 12, PNR no XAJE[protected] named Pallavi Vedi timing journey 2.30 PM on 13 March 2023, but on that day bus didn't came. I waited there for more than one and half hour and from that day I am continuously marking the mail's for refund of money on RSRTC mail id, but getting no revert from their side. This kind of things loose trust on government departments. Kindly focus on it and help me to refund my amount