Rajasthani Handlooms And Handicrafts, Jaisalmer — selling of false goods and not couriering the items that has been bought.

I had bought things worth rs.5000 from this shop, which they said that they would courier to my address. They couriered it after 15 days, but all the products were broken inside. I called to register a complaint that all the items were broken. I said that give me your whatsapp no. So that i can send a vedio of the items received. They said it's no necessary and they will again send the items and disconnected the phone. I tried calling them several times after that, but they did not receive the call. They repeatedly disconnected the phone and did not even send the items again. They are doing a fraud business and must be dealt with action.