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Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

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1.4

Updated: Jul 16, 2025

Complaints 1308

Resolved

370

Unresolved

938

So far, so good. Rajdhani / Yamuna Power [BSES ] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Rajdhani / Yamuna Power [BSES ] will keep up the work and continue to help more customers with their concerns even better 🤝

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Rajdhani / Yamuna Power [BSES ] reviews & complaints page 19

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My name is dharmender pal sahrawat. I applied for an electricity connection in mahipalpur with order no [protected] on 15 oct 2019 and i got the visit date after one month to vasant kunj dsk. When i visited vasant kunj on due date i came to know that my order has been cancelled on phone but i did not get any confirmation call regarding the same. Then dsk executive suggested me to go division office for revisit. I went to the division office and they revisited the site and called me after two days. When i went to the division office after two days they asked me to come and meet them again in two days. I have been visiting there regularly for last 15 days. Now i am fed up with this situation because i come from gurgaon and it's not so easy to deal with it. I request you to resolve this matter as soon as possible.

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Address: C-82 SHIV ENCLVE MAIN DICHAON ROAD NAJAFGARH NEW DELHI,SOUTH-WEST LANDMARK- NEAR SAI HERCULES GYM, 110043

Ca no.[protected]. Radhey lal rawat i want to change linked mobile number old is [protected]. I want to linked new mobile no.[protected]. Please change and linked new mobile no as soon as possible. If you will link both mobile number its good if not possible both numbers linked in one ca no. Than linked new mobile number which i already sended you. Thanks regards

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Address: New Delhi, Delhi, 110017

Sir main chirag delhi mein rehta hu mere bahut saare article hindustan times main chhapte hain,, main aapko kuch bataan chahta hu woh yeh hain ki aapki bijli ki chori ho rahi hain aap apne employee se check karwayo,,,,

631 chirag delhi new delhi 110017 all time ye chori ki bijli use karte hai inno ne cable cut hi hui hai meter kay pass aur tap laga datay hai yellow coler ki,, aap inkko check karwana lein, kahi na kahi panga jarur milega,,,, aur main chahta hu aapka officer achha ho paise khane wala na ho nahi to aap per jo bharosa banaana chahta hu woh tut jayega,,,

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M

MD ABRAR Ahmad

from Siwan, Bihar

Nov 27, 2019

I am not able to get my Bill for the last two months. Kindly look into the matter on priority basis. Any LPS Charge levied against my CA NO[protected] will solely borne out by the erring officials who are not sending my Bill. M N KANATA

M

Mk shah

from Gurgaon, Haryana

Dec 16, 2019

ConsumerComplaints.inRajdhani /
Dear Sir,
I am Living in K- 18/573 Sangam Vihar near Ramlila ground, street pole number ( BSES KPR W428) light light in front of my house not working since 3 month even whole street is under darkness not a single light working here.
Please take it seriously as it matters to consumer right.

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Address: A block. Jawahar Park. Khanpur new delhi, New Delhi, Delhi, 110062

We are facing problem of electricity. Electricity power cut @ 6:15
Am and its not resolved till now. Light have gone before 3.30 hour
My address is a block jawahar park. Khanpur new delhi. 62.
And no electricity power only in my area. I called to customer care many time but every hours they extend the time and again and again they are change their statement.
Our electricity devision is khanpur. And they are cut the power on daily basis.
Its not for one day. Its happening one time. The power cut from khanpur devision.

From 3:30 hour electricity is not available.

We request you to plz resolve this issue.
We are fed up for poor power supply.
Plz resolved the issue and take necessary action.

Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.

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P

pisty

from Noida, Uttar Pradesh

Nov 5, 2019

Hello, i am nirmal singh, 6 months later i apply for new connection, now the meter is working properly but still the is very fast, i cannot pay the high charge on this connection. CA No.=[protected].Please come and check my meter so that in future i cannot face any issue.Thankyou :)

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Address: A-105, Jawahar Park. New Delhi, New Delhi, Delhi, 110062

This is to inform you that we are facing problem of electricity. Electricity power cut @ 5:05 PM and its not resolved till now.
My address is A-105, Jawahar park. Khanpur new delhi. 62.
And no electricity power only in my area. I called to customer care many time but every hours they extend the time and again and again they are change their statement .
Our electricity devision is Khanpur. And they are cut the power on daily basis.
Its not for one day. Its happening many times. The power cut from khanpur devision.

From 3:30 hour electricity is not available.

We request you to plz resolve this issue.
We are fed up for poor power supply.
Plz resolved the issue and take necessary action.

Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.

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Address: 3rd floor 1/10277 st no 1-c west gorakh park shahdara delhi, New Delhi, Delhi, 110032

My c. A. Number is[protected] by month on month am getting higher reading i got 314 reading units. Am working person and no one is there at home. Then how come this much units came. This month no such air conditioner worked. Not even a single day. I requested to do needful for the same as am getting unnessary excess bill
Last month also i got 564 units reading as i understood due to air conditioner but inour building another 4 flats are there.in that houses also the same a. C. Is there but they are getting less amount in bill. Its my hubly request to do needful and checked our meter. Its not possible for this season this much o[censored]nit consumed.

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H

Hem Chander Singh

from Gurgaon, Haryana

Nov 5, 2019

I would like inform that you, my colonies Najafgarh new roshan pura X block street light conditions is very bad, 2-3 time informed this case regarding bses but this electricity maintenance department not take any strictly action .

please maintenance my colonies street light as soon as .

HEMCHANDER
[protected]

P

Paul Thakur

from Mumbai, Maharashtra

Nov 7, 2019

Hi
I bought house in Mumbai and per SRA they need electricity bill of year 1999 I have contacted BSES send what's app as well there is no reply I have also attached the photo of my bill for 2002 it's very important to have that
Plz help it's urgent n important
Thanks plz resolve as soon as possible

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Address: NEW DELHI, 110058

Dear sir/madam

Please note my name is prabhu dayal khurana shop no — 22/1 g/f ds prem nagar
New delhi-110058 and ca no is[protected]. I am the tenet of this shop from last 35/36 years. My bses bill comes in the name of prabhu dayal khurana but september month bill comes in the name of ms saroj gulati and also ca no is change[protected]. How it is possible? Without any documentation how can bses change name and ca on bill.

Kindly check immediately and change name on bses bill as per previously. Otherwise i am lodge complaint in consumer court.

Early reply is highly appreciated.
Regards,
Rohit khurana s/o prabhu dayal khuran
[protected]/[protected]

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Address: B-33 Vikas Nagar extension, SHUKAR BAZAAR ROAD, New Delhi, Delhi, 110058

I had booked name change application on 9 september through bses application, my appointment fixed on 12 sep. And i paid my bill on 11 sep. Through online transaction. Executive came at our residence of bses and i gave him chain of power of attorney from 2009. Today i went to bses digi seva kendra dashrathpuri, they closed my application and said u have unregistered papers. Bses not even informed me about that.
My order no. Is — [protected]
Another order no. — [protected]
I want to complain about irresponsible behaviour of bses employees.. Kindly resolve my issue

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Address: Dwarka mor, New Delhi, Delhi, 110059

There is always from time to time power cut in my area (Mohan garden division) due to which as a student i am facing several problems and on complaining many times no necessary action have been taken by the company i have all the complain number with me and seniors does not takes any complain seriously. I am continuesly complaining from the june month and many times i had a conversation with the senior customer executive but he also does not take the complain seriously.

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Oct 16, 2019

Updated by Aditya marodia 01 I have not received any call and answer from BSES.they are not consumer friendly at all.i need a solution on this as i already complain them many times ...here are the details

8450 12 june

3127 24 june

3595 24 june

1458 18 july

4683 18 july

3349 5 august

1677 12 august

3524 5 september

Oct 21, 2019

Updated by Aditya marodia 01 Still waiting for reply.

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Address: 110077

Dear sir/ma, am

Dear sir,

Greeting of the day!!!

This is to inform you my self kuldeep s/o sh. Vijay pal r/o pole no -7, village bharthal, using your electricity meter ca no[protected], sir last 6 months ago i given a application to shift our meter & your staff done the same but after the shifting it has been observed my meter is running very fast, for reference you can check our last month usages, now its near about 6 times then previous bills.

Kindly do the needful.

Thanks with regards:-

Kuldeep
[protected]
Meter no[protected]

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Address: Jawahr park A 105, New Delhi, Delhi, 110062

This is to inform you that we are facing problem of electricity. Electricity power cut @ 6:30 and its not resolved till now.
My address is A-105, Jawahar park. Khanpur new delhi. 62.
And no electricity power only in my area. I called to customer care many time but every hours they extend the time and agin and again they are change their statement . They did not tell correct reason. Why the disconnected the light. Due to this, if effect our work.

Its not for one day. Its happening many times.

We request you to plz resolve this issue.

Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.

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Z

zuby@amu

Oct 8, 2019

Dear
please send me bill copy timely my home evrery month i am waiting bill but bill not come and after i am going paymnet is very late and i am pay also late paymant charge as par my requset you please send bill timely in home address

thank you
AMREEN KHNA

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Address: Turkman gate delhi, New Delhi, Delhi, 110002

My meter remove without any reason & without inform me my c. A. Number is[protected] my name is nourin why remove my meter without any reason please install my meter as soon as possible. Please provide me my meter as soon as possible thanking you. I never miss to deposit my electricity bill i pay always my bill in advance so why my meter remove i want know why my meter remove in my side.

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Sep 28, 2019

Updated by Nourin Please update my complaint regarding remove my meter without any reason & without inform me

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Address: 1475-A fourth floor gali no 7 kotla mubarak pur, New Delhi, Delhi, 110003

Sir/madam,

This is with reference to the complaint against electricity bill. The above meter is in the name of of dharmamvir singh with ca no.:[protected]
Address: 1475-a fourth floor, gali no 7 wazir nagar kotla mubarak our.

We have been receiving the bill from last 4 months and every time when i see the bill i get shocked, for each month it is around 10, 000.

It is not at all possible to consume for a domestic consumer these many units each month. This is excess billing need to be checked properly at your end which can be due to not proper reading taken by the executive authorized for this area. Therefore you are kindly requested to please correct/rectify the bill and take necessary action

You request to kindly consider the request and advise

Thanking you,
Prateek kulyana
Mobile no: [protected]

Complainant's goal: to rectify the wrong electricity bill charges

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Address: address 260 Be block Street no. 2, Hari nagar, Delhi-110064, New Delhi, Delhi, 110064

Bses — change of wire from pole to meter

I appreciate changing of old meters with the new electric meters which is not done at my premises till yet. As per copmpany's special drive, old electric connection wires are being replaced with new yellow coulour wire from pole to the meter in the area. But mine is still pending. And meter change person visted my house for meter change and demanded money/charges for changing the wire from meter to pole. When i refused to pay they said that your electricity connection will be cut for not changing the meter with new wire. My ca no.[protected]
Address 260 be block street no. 2, hari nagar, delhi-110064

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A

[email protected]

from Mumbai, Maharashtra

Oct 2, 2019

My electronic meter is runing very fast
And my meter is very old max 15year old

[email protected]'s reply, Sep 21, 2019

Please chenge my meter

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Address: E31A vishwas park tar factory uttam nagar, 110059

My electricity meter is running verg fast, and showing way much more bill than ut should be. According to the appliances i'm using at my place 600-700 units is way much.
I request to check or change my meter.
Before i used to pay around like[protected]. And now suddenly its showing up 7500/- (In the month if august) and 6000/- (In the month if september).
.
Ca no. :[protected]

Address : e31a, first floor, vishwas park tar factory uttam nagar

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A

[email protected]

from Mumbai, Maharashtra

Oct 2, 2019

This meter is runing fast

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Address: G1/10,MAHAVIR ENCLAVE,BENGALI COLONY,NEW-DELHI-110045, New Delhi, Delhi, 110045

Dear sir, my ca no:[protected], i have one freeze, normal consumption for small family, but my electricity bill came abnormally high from april'2019-rs3820, may'2019-rs5230, june'19-rs5230, july'19-rs3610, auguest'2019-rs2610 is very high according to consumtion & compare to other people of same locality.

Dear sir please check my metre properly & returned my excess amount, which i have already paid to you.
Thanks
Somenath chakraborty
Ca no:[protected]

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4

420ravi

from Agra, Uttar Pradesh

Sep 24, 2019

West punjabi bagh metro pilar no 114 near servise road bses pilar ke sath jhughi walo ne outside se wire conact kar rakhi hai plz solv bijali chori
17.9.2019,
pehle bhi chori hoti phir bses ne ruber waire dali kuch mahine chori nahi hui par aaj phir jhugi wale aa kar piller se wire jod gay

K

kavita9810

from Delhi, Delhi

Sep 27, 2019

Respected sir,

My ca no.[protected] Is[protected] and crn no. Is [protected] i have changed my
Cell no. [protected] Plz update my new cell no.[protected] [protected] a photocopy of bill be attached and
I hope so that update my next bill as soon as possible and confirmed me.

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Address: A-105, Jawahar park. Khanpur new delhi. 62, New Delhi, Delhi, 110062

This is to inform you that we are facing a big problem of electricity. Electricity power cut @ 12:00 PM.From last 05 hours its not resolved.
My address is A-105, Jawahar park. Khanpur new delhi. 62.
And no electricity power in my area.
When Bses people schedule power cut, they need to send a massage. My contact no. is already registered.I called to customer care many time but every hours they extend the time. 05 hours is too much time for. Which is unbearable in this hot weather.
Before 05 hours light has be gone but till now its not resolve.

When we call to customers care every hours they extend the time and again & again they are changed their statement.

We are facing big problems for electricity prower cut.

We request you to plz resolve this issue.

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M

Mohammad Ayaan

from Delhi, Delhi

Sep 13, 2019

Hello Sir,

I would like to inform you that I already register complain so many time in your WhatsApp number but there is no response from your side. In my area so many people are theft electricity kindly take necessary action against him.

Thank you

M

Manjeet Chandeliya

from Mumbai, Maharashtra

Sep 24, 2019

Vill. Shahabad mohd. Pur near balmiki mandir 110061,
Complain of theft electricity
Pole no-Bses vkj u440
Some year early to use the theft of the electricity your staff has to audite that time this house owner disconnects wires to the main line

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Address: L-242 Gali no 30b swatantra nagar near bharat mata mandir, 110040

I am Vipin from Swatantra nagar, Narela, Delhi 110040. I am complaining about an illegal dairy in our locality. its a main road of swatantra nagar near bharat mata mandir swatantra . There are 10 to 15 cows in the road dairy including 5 to 6 cows also. whole cow waste is drained away on the road and whole road get choacked with dirt, dung and mud.Also he tie his all cows on the main road hampering movements of vehicles and also effect cleanliness of he road Kindly look to the matter. Since its really very difficult to live in such a unhygenic conditions.
Name:Vipin
Mob:[protected]
Address: H. No. L-242 Gali no 30b swatantra nagar near bharat mata mandir Narela Delhi-110040

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Address: L-242 Gali no 30b swatantra nagar near bharat mata mandir, 110040

I am a resindent of Vipin from Swatantra nagar, Narela, Delhi 110040. I am complaining about an illegal dairy in our locality. its a main road of swatantra nagar near bharat mata mandir swatantra . There are 10 to 15 cows in the road dairy including 5 to 6 cows also. whole cow waste is drained away on the road and whole road get choacked with dirt, dung and mud.Also he tie his all cows on the main road hampering movements of vehicles and also effect cleanliness of he road Kindly look to the matter. Since its really very difficult to live in such a unhygenic conditions.
Name:Vipin
Mob:[protected]
Address: H. No. L-242 Gali no 30b swatantra nagar near bharat mata mandir Narela Delhi-110040

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Address: RZ-30/31 vishwas Park Taar factory Near YES Bank ATM Uttam Nagar New Delhi, New Delhi, Delhi, 110059

My new electricity meter runs very fast and my meter installed (23/8/2019) but i'm shifted at home 27/8/2019 (Rz-30/31 vishwas park taar factory near yes bank atm uttam nagar new delhi -110059). We are away the whole day (2:30pm to 10:30pm) and i fail to understand how this bill is so much. I want the meter test or changed
My ca number is[protected]

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V

Veicram Naidu

from Delhi, Delhi

Sep 10, 2019

Voltage drop at night and my child is unable to sleep and she suffocate from heat.

Bses not responding and calling me to divisional office.
My number [protected].
Pls help

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