Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

Dear Sir/Madam,

We are resident of Mahipalpur L Block with CA number (CA no[protected],[protected],[protected],[protected],[protected] want to draw your attention once again in loose of wire hanging over our roof leading to risk of life of children and adults.

Several times we have visited Mahipalpur BSES office and also Vasant kunj Head office and no action had been taken till date only words are given to us.

We always have fear of going to our own roof, everybody is unsafe and to let you know 10 house are getting affected due to matter neglegience.

We have to restrict ourself and children from going to roof but many times we face current flowing through in our house and it had hampered mentally.

Currently it's rainy season many times we face current and we are helpless.

Please take appropriate action as soon as possible so that any mis happening could be avoided .

Please ask some of the representative to take quick action in the matter as we do not want to escalate to upper authority.

Regards
Deepak

[protected]

Alternate numbera
Binu -[protected]

C. A no[protected] bill amount - 2230. Unexpected killing and wrong unit consumption details. Sine last six months the average unit consumption was 150 united. Despite of any further increment in home appliances the bill/unit consumption has suddenly increase. Meter readings to be rechecked and bills to be regenerated. This type of irresponsible submissions are not expect ed from such a renouned company who has taken charge to feed with electricity supply to the capital of the country.

Ca no.[protected] name atul kumar saraogi address 2/143, 2nd floor geeta colony near shyam bakery delhi 110031
From past too month the bill is coming too high units consumed in the meter is double don't know how the reading is been taken. Have been using air conditioner from past 2 years but bill was never that much suddenly the bill is coming too high. Either electricity is being stolen since the meter seal is also broken and new meter is not being installed till now old meter is there. Please look into the matter as soon as possible. Can't pay that high bill.

Enormous electricity bills rec'd since last two months after meter got changed. We use same applinces at home & we are away the whole day and i fail to understand how this bill is so much. I want the meter changed
Details:
Crn no.[protected]
My bill for last 1 year total has been less than 10000/= and current bill is more than 11600/=.
Bhol email is bol. [protected]@relianceada. Con

Hi,

Our electricity bill has increased drastically over last 2 months, this increase is unimaginable whereas actual consumption is extremely low.

This is in reference to the electricity bill in the name of ms. Krishna roy with ca number[protected]. It seems the electricity is being stolen or misused by someone else (Unless the meter has gone bad).

Please kindly look into the issue as a matter of priority. It is really a big problem for us to pay such a high bill.

Would appreciate quick response and remediation to this issue.

Regards

From past few months my bill ammount is excessive high. We stay out if the house whole day as both of are working. Tried to complain bses as well however they ask us to visit the office which is not possible due to work.in same building peope who spend whole day at home with 24 hrs consumption of ac are getting half of the bill amount then ours. Pleas get this checked and resolve asap. Awaiting your promt response.

To,
Bses, sarita vihar

Meter running fast
My electricity meter runs very fast and shows enormous bills. I fail to understand how this bill is so much. I want the meter check or meter changed.
Details:
Ca no:[protected]

Md. Sharique matin
S/o haji matinuddin
B-7, rahman apartment
3rd floor, abul fazal enclave-1, okhla, jamia nagar, delhi, 110025
Phone no. : [protected]

Respected sir,

I m sorry to inform you that my electricity meter is not working properly and for this i have been regularly complaining to the authorised officials through phone calls

But i am not got the solution for my complaint which is a matter of concern.
I request you to very kindly take the necessary action against the defaulters and solve my problem as soon as possible.

Connection no[protected]
Name. Mr. Bani madhav
Address. Block - a gali no-1 om nagar meethapur ext. Badarpur new delhi - 110044
Mob. +91-[protected]

Thanking you,
Bani madhav

Hello sir good evening.. I m deependra kumar noniyal..
I have a complaint for bses
My complaint no. Is your complaint has been forwarded to the concerned department. Complaint number is [protected] for resolution..
Not solve 5.15pm today..
I m regular complaint for customer care but not resolve and not satisfied. No back to be done. Power gone 8.30am to at this time.. Now 5.35 pm.. No one not solve my problem... Call history tobe check i...?

Hi i am resident of B144 2nd floor fateh nagar delhi (rented 1 bhk). i am residing here from last 8 months and in everymonth, my bill generated arround Rs. 400 to 600 only. now last month my bill raised with Rs. 5745/- all of sudden and we are not using AC here. and we have put complain to BSES Rajdhani office and the person has come to check the meter and got agreed that there is some technical issue with this meter or billing and there is not much electricity units usage in our resident and to resolve this he was asking for Bribery of Rs. 2000 when we have denied to pay. he has mentioned in his report that there is no issue and walked away.

can you help me to whom i can contact to resolve this as this month also the units of meter is getting higher automatically when we are not using much as we are working and all day.

please help me with this. my landlord is not suggesting anything. I am unable to pay this much of amt. my num [protected]. On landlord's pressure we have paid last month bill of Rs. 5745. you are requested to help in this issue and get the eccess paid amt adjusted in future billing and get our billing process correct. we are unable to pay the amt this month if it goes this much of higher any how.

look forward for your immediate response please! we are helpless with BSES Rajdhani as i am working with private company with ordinary post i am unable to visit every day there. i have already gone two times.

Astha Srivastava.
B144 2nd floor fateh nagar delhi
CA No.[protected]
contactable [protected]

As summer has got started, we are facing trivial issue of low votage. The voltage is so low that no electicity equipments can function including AC, Fridge, Fan. We are unable to complete our sleep of 8 hours and remain exhausted for entire day.

Upon 15 complaints back to back, finally an engineer turned up and told us about inadequate wiring from the pole. The load given was less than sanctiomed load for which i was paying monthly. He asked me to register a complaint at the local BSEs.

When i went to local BSEs department, they refused to intervene in the matter. Upon persisting, they provided that the complaint register is not.

It is an irony that we are charged with late fees and penalty for 1 day delay, but here the deparment is not resolving issue for months. They do not have any answerability.

Request Kindly resolve the matter ASAP.

CA No[protected]

Complaint No - [protected], [protected], [protected], [protected]. (Earlier complaint No can also be provided)

Dear Team,

Aapse anurodh hai ki BSES ke app mein online complaint karne par galat update diya ja raha hai status ke according problem resolved (closed) ho gai jabki bijli nahi aa rahi hai aur customer care mein call karne par hamein har baar 2ghante ka TAT diya jata hai, bijli kal pure din se lekar ab tak pure 2 ghante bhi bijli nahi aayee hai

High Sparking inside metre and strong smell of wire burning is observed from previous 7 hours on[protected]. Several times contacted customer service but they are just busy making complaints. No action taken yet. High risk of catching fire in house as well as the sorrounding area. Bses taking it casually. (life of its customer).
Ca no[protected]
NAME Suresh Kumar
Address Hno 51 B GALI NO 10 OR 7 D MOLARBAND EXTN BADARPUR NEW DELHI 110044
Domestic

Hi Team,

My CA#[protected], Name - Dhanesh Kumar Singh I receiving my on E-mail ID but full address is not printed on the bill. So request to you please print my full address in e-bill which I received on mail ID.
my full address is:-

F-6, III/F FLAT-D1, BLOCK-A, NARAYAN APT, SCHOOL ROAD,
KHANPUR EXTN. NEW DELHI 110062

Thank you,
Dhanesh Kumar Singh
Ph# [protected]
mail id - dsingh.[protected]@gmail.com

Hi,
Electricity Meter for CA no.[protected] has been showing much number o[censored]nits (can say, it's running fast) though we use lesser electricity. It needs to be investigated by BSES Team for any loophole on urgent basis as we have to pay for more money than units consumed month by month. BSES team can check the load at home.

CA :[protected]
Address : D-335 Indira Park,
Shani Bazar Road,
Near Sai baba Mandir, Najafgarh
I will pay you meter testing charge.

Respected sir/madam,

My ca number:[[protected]], i have changed my number, & my new number is [[protected]]

I requested to please change my mobile number in electricity bill.

Thanking you
Regards
Ishwar Singh Panesar
S/O karnail Singh
Address:- 78-a U.S.F, kh no32/22 and 23, abchal nagar, nilothi extn, new delhi, near chander vihar, delhi 110041.
Please update my...

Dear Sir,

I am writing this email to you, because BSES's wrong concern on bill producing and painful relation with customer. I hppe, I will get a better result after this.

1. We have 03 nos meter installed in name of Sarswati devi, Lakshman kumar, and Vijay Kumar at address o-1st/120, Madangiri, New Delhi 110062. Please refer attached bill for all details.

2. No electric bill has been generated for above 03 no meter since April.

3. When my wife reported this to BSES office Lal kuaon Badarpur, then We got a very peculiar answer without any base. They told us there is another meter in name of Devi Ram whose bill is not submitted. After that this office stopped our bill generation.

I would like to say, for this issue, I already submitted a letter to BSES, Bussiness Manager, Khanpur for issue of Devi Ram Bill . Letter is attahced for your reference. Again I would say, No any Devi Ram was living on said address.It seems BSES system generated fault. But I dont have any idea. whose fault . But sure not from ourside.

4. We got three Bill of electric supply in name of Sarswati Devi, Vijay Kumar, and Lakahsman kumar in which, around 70000 (seventy thousand INR0 submitted as arear in all three bill.
Really, it is very awkward actitvy. From where, this arear is born, no body know. Please check our generated bill for 3 nos meter upto march. You will find nothing is balance. they why such a fake bill is generated for you custormer. This is leading on fake geenration of bill from BSES and giving trouble to their custormer. Below table is random details of bill for all three meter.

Sl .no Name CA No Meter no Date Payable Amount Status
1 Sarswati Devi [protected] 40321148 14-10-17 2750 Paid
2 Sarswati Devi [protected] 40321148 14-11-17 870 Paid
3 Sarswati Devi [protected] 40321148 15-03-18 440 Paid
4 Sarswati Devi [protected] 40321148 13-01-18 440 Paid
5 Laxman kumar [protected] 21561104 13-12-17 310 paid
6 Laxman kumar [protected] 21561104 15-05-15 460 Paid
7 Vijay kumar [protected] 21561109 17-07-17 740 Paid
8 Vijay kumar [protected] 21561109 13-12-17 250 Paid
9 Vijay kumar [protected] 21561109 15-02-18 234 Paid
10 Vijay kumar [protected] 21561109 15-03-18 250 Paid


Such a activity is mentallic harssment for us and wasting our time and energy. This is a request, to BSES, Please generate our previous electric bill normally without any delay and surcharge. I expect for better result. If any information you need, please write to me.

I live in sadh nagar gali no. 17c, Palam colony, New Delhi. In our locality we face so much difficulty, as in night light fluctuates at every minute. Due to which electric appliances don't work. At my home AC has damage due to fluctuation due to which we are facing so much difficulty,
I have the humble request please look at the matter and solve as early as possible.
Thanking you

BSES Delhi Ltd. — Error in Electricity Bills & Meter Unit RECORDING.

Submit a Complaint
Date :09/07/2018

The CEO
BSES RAJDHANI POWER LTD.,
NAJAFGARH(NEW DELHI)

Subject :- Error in Electricity Bills & Meter Unit.

Dear Sir,

I am SANJAY RAWAT.CRN No.[protected] of 4KW meter. I am doing complaints against electricity meter reading units recording and maintain wrong bills consumed units in JULY previous months and I have so many proofs against errors in electricity meter reading unit recording and maintain wrong bills. According JULY bill, we Consumed 879 units but if you see our consumed units in 10 year, we had not consumed 879 units any month. Our monthly consumed units’ almost only 500 TO 600 units per months. I have so many proofs against error in meter reading unit recording and maintain wrong bills and If
They were loaded at least 4 times more units of monthly average units. We are not consumed 879 Units in july month.one important thing is my sactioned load was 6kw but we had not consumed maximum load.than i had requested in written to revised and decreased that load.now the sactioned load is 4kw, but how we can consumed 879 units in july month inspite of the load is 4kw. attached our 3 months current bills for your analzation and find out the error of wrong units which are loaded in systems and maintain wrong bill with wrong monthly calculation. So 100% fault of your staff members working and your side.You will find the error in calculation of august month reading units (wrong recorded).
Please help me about this matter. I have lots of hope from you. Please refunded the all deposited money by me against wrong bills and make perfect bill of June to july months bills average basis and reset and rechecked with perfect configuration of my electricity meter.

If you have any objection or query regarding above matter please discussion with me and try to find and slove the problems of public.

Thanking You...MY CONTACT NO.[protected], , , [protected].

Hi,

This is second time i am posting for BSES Rajdhani Power cut issue. We are not able to compete our sleeping hours during this hot summer season due to power cut in every 5-10 minutes. Dear BSES Manager it's my humbly request you to please provide permanent solution for mentioned conplaint or i will raise the issue in front of our Respected CM Mr. Arvind Kejriwal. My CA number is[protected]

Regards,
Vikram Singh
[protected]
H.N. 337/2nd floor, block L-extension, Mohan Garden, Near SS Government School, Uttam Nagar, ND-59