Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

I was consuming electricity vide no.[protected] at sector 16/b, dwarka, new delhi. On 10 may 2016 after de-connection of metar, i was applied for refund of security deposit amounting to rs. 1800/- which was accepted by the official on 10 may 2016. But even after a lapse of more than two months, my refund has not been made by the authority concerned. Please intimate reasons for delay for refunding my security deposit and take prompt action, accordingly, otherwise i will go to knock the door of competent court of law., if further delayed.
This is for your advance information.

Rabindra singh
Asi, bsf.

Sir,
This is to inform you that my bses bill adress is - mohd wasim s/o hanif r3-a2/62 mohan garden uttam nagar new delhi - 110059.

But there is discrepancy in my bill address which is showing in the bill is r3-a2/82 that is not correct. due to this discrepancy i am facing many problems.

You are requested to correct my address that is r3-a2/62.

To,
The bses limited,
New delhi


Sub.: complaint against electricity bill crn no.[protected]
(Regarding excess bill for the month of may & june 2016)


Sir/madam,

This is with reference to the complaint against electricity bill. The above meter is in the name of mr. Veer singh chauhan. We received the electricity bill for the period of 23.05.2016 to 22.06.2016 and i got shocked when i saw the bill i. E. For rs 3, 250.00. Last bill, which i was paid for the month of may was for rs. 1040/-, which is also more payment we were doing as per the records. Our highest payment from last one year was 600 only.

This is excess billing need to be checked properly at your end which can be due to not proper reading taken by the executive authorized for this area.
I am domestic consumer and my electric consumption is very low. There is no ac at my home which could have justified the bill consumption.

Therefore you are kindly requested to please correct/rectify the bill in the next cycle and take necessary action..


Thanking you,

Yours truly,


(Jaya priya - tenant)
Mobile no. [protected]


Encl. Copy of electricity bill

Our defective meter no. 23537627 was replaced with new one on 06/6/2016 by BSES staff. So far I have not received bills of electricity of last 2 months. Arrange to send me electricity bill. I was asked that meter will be replaced after necessary formality. So far no response from bses. Further how long I will have to wait for the bills. I will be unnecessary burden on the part of customer. Concerned official may kindly look into the matter.

I am staying on rented flat -
A-50, Gulmohar Park, New Delhi-110049 since few months back.

I am absolutely shocked and stunned to note that the electricity bill has just jumped from less than Rs. 2000.00 in April 2016 to Rs.18, 500.00 in June 2016.
A complaint was earlier lodge in May 2016 through customer care and a electrician came and did some activity in the common panel box of three storied building. BSES may check the record and find out the identity of the electrician who were deputed for the job.
If the electricity bill is genuine, i have no issues but there appears some ulterior motive and foul play.
Therefore I would request you to kindly depute a senior rank technically sound engineer to check the system. I am out of Delhi and will be back by 12th July only.

Er T.Ronya
Director
Department of Science and Technology
Govt of Arunachal Pradesh
Itanagar
camp-Delhi
[protected]
[protected]
[protected]@yahoo.co.in

Mai kamliwali charitable hospital.
Dear sir, your kind attention is invited that the voltage dropping is our problem against above mentioned ca number. You are requested to kindly depute your service technician immediately to sort out the problem. Due to above problem, the equipments installed in this hospital are not properly working.
Your prompt action in the matter will be highly appreciate.

Dear concern,
Yesterday night (29. June. 2016) there was a power cutoff in our area (Devli village, khanpur) 110062, and this is daily problem. Every night between 9pm to to 11pm there is no power supply in our area.Infact today morning also there is no power supply from 11:30am to till time. Yesterday night power cutoff happened near by 11:30 p. M. After that power comes at 1'o' clock and after 30 mins it goes again and came after 2:30am. There are some students who are trying to study and small kids who suffer a lot.

I request you to look at my problem as soon as possible.

Thanks,

Yesterday night (28/6/2016) there was power cut at my home (sector-3, dwarka, ND) at 9:50 PM. I made four complaints whole but no action was taken. staff was very careless and on every next complaint says "I have noted your complaint and will pass now". they had no ans. when i asked "then what about my last lodged complaints?" till 4 AM I made complaints but no action took place.
my all 4 complaint number(s)- 8054, 0403, 479 and 0721

please see to matter carefully why no action was taken and my family has to suffer in such hot and adverse condition

Ref: wrongful disconnection within 3 days of notice notice u/s 56 (1) of the electricity act vide no. 55 received on 24 june 2016

Re: ram gopal gupta plot 5a rattan park nangloi, delhi-41 ca no.[protected]

Sub: wrongful electricity disconnection on 27 june 2016

Dear sir/ma’am

I, ram gopal gupta hereby bring to your kind attention that the meter in my godown at plot 5a, rattan park, nangloi, delhi-41 was burnt on 24-25 march 2015 which was immediately informed to electricity department. The concerned officer removed the burnt meter and replaced with new meter. Also, as was intimated to us for lab testing on 8 april 2015, it was declared complete burning and after that we received no notice about the same from your department. I did not receive any communication since 8 april 2015 till 23 june 2016 regarding any default or demand pertaining to earlier meter. Even lab report dated 8 april 2015 did not reported any discrepancy in burnt meter.

I have been regularly paying my electricity bills in time.
However, suddenly, on 24 june 2016 i received an aforementioned notice u/s 56 (1) of electricity act, 2003 demanding payment of rs. 119685/- within 15 days of receipt of notice i. E. Upto 9 july 2016 in respect of burnt meter. The same day i went to office of vp (F) enforcement at room no. 103, corporate legal & enforcement cell, hari nagar, 66kw grid s/stn, delhi-64 and met the officiating officer who advised me to submit application and assured me that appropriate action shall be taken to quash the notice.

However, to my surprise, the electricity department officials have disconnected electricity supply of my premises on 27 june 2016 without any prior intimation.
Also, principle of natural justice is not being followed in the entire process as i have never been given an opportunity of being heard before issue of demand notice or before disconnection.

The disconnection is illegal and unlawful and is causing me immense loss of business to the extent of rs. 10, 000/- for each day.

The entire process exposes the high handedness of private utility company bses rajdhani power limited. First of all they raised unlawful and exorbitant demand against my burnt meter which even lab test report declared ok and without any discrepancy.
Then they proceeded to disconnect the electricity on new meter after one year by giving 3 day notice.

Thanks


R. G. Gupta
[protected]

On 18 June 2016, Bses guys changed my electric meter as they said my orange coloured installed meters are old and expired . The new meter are blue coloured .
Most significantly I see an enormous change in new meters running speed as my monthly consumption is nearly 800-1000 units including both meters units and this meter is showing 400 units (one meter )in one weak . I have not installed any new gadget and there is no change in normal usage .

Pls help as it's clearly giving me shock.
CA #[protected]
CA#[protected]

My name is mohd sayeed, and i am living in old rajapuri, uttam nagar, new delhi.

Since last few month we are facing lot of power cut and voltage fluctuation problem in our area.

I have tried to contact, almost everybody in the bses department regarding my issue, but no is taking interest in solving our issue. So, its my last hope to to share my problem on consumer forum.

There are lot of emails/phone calls that has been done before but no one is willing to help this out. If possible, please ask bses to take necessary steps to solve our issues.

My ca no is[protected]

My ca no[protected], gali no 9, zakir nagar, okhla 110025.
There is voltage fluctuation from 50 volts to 280 volts.

Since last three days we are in big trouble. So many our nabours complaint to bses. But problem not resolved.
This problem is in whole area.
Kindly look into the matter.

Tariq hasan khan
Ca no[protected]
H no 638, 3rd floor, gali no 9,
Zakir nagar, okhla, new delhi 110025.

On 24.06.2016, the reading checker came in my house and after checking the reading of electricity meter, he told that the display of your electricity meter had damaged and sparking in the meter so due to this problem your electricity meter could be burnt. So i request to you please resolve this problem.

Resolve this problem as soon as possible and take necessary actions in this regard.

Name:- saroj

Address:- sohan lal sharma, rzh-60, gali no. 10, gurudwara road, mahavir enclave, new delhi-110045

I am residing in chhatarpur delhi. We are suffering from frequent and long electricity cut. Everyone knows delhi temperature which is hard to survive then too in such freaking hot there are major power cut which occurs anytime. Night or day. Presently there is no electricity supply from late night 03:00 am to 08:00 am.
Residents are too compact to breathe properly without electricity.

It is happening since past 1-2 months.
Very poor and bad system.

My application for name change in our patpargamj flat to bses yamuna ca no[protected] is now more than 2 months old. Acknowledgement no is [protected]. Name change from deepak thakur to anita bose. Kindly help for speedy disposal. I was assured that name change takes 1 to 1.5 months but in my case it's still pending.In absence of name change my flat free hold conversion is with held.
Regards
Anita bose

This is with reference to electricity bill. I have paid through paytm and my amount also been deducted from my account.
Details:
1. Bses electricity bill
Amount - 4680
Payment date[protected]

2. The amount paid to paytm on 17th june, 2016

3. It was paid by sbbj debit card.

4. Paytm transaction is failed.

5. It has been credited from my bank account to paytm.

6. But the status of paytm transaction is showing failed.

Thanks & regards
Rekha
[protected]

Dear sir,

I have to change my mobile no. On my electricity bill my ca no is[protected]. And my meter no is 13462612 my current no is [protected] (Which is in the bill) please update this no to [protected] on urgent basis its biller name is om prakash dhiman and its located on netaji subash marg, raj nagar part 2, palam, zone - west delhi. Pin code - 110077.

Please update asap

Regards
Deepak dhiman s/o om prakash dhiman
Mobile no - [protected].

Sir/mam

My name is roahan lal s/o late sh. Chitra pal, residence of h. No - 141, g/f, patpar ganj back side, delhi 110091

My electricity bill ca no is[protected], in my electricity bill the father name is written is sh. Chander pal instead of sh. Chitra pal

Please change my father name in my electricity bill
Urgently

Your faithully

Roahan lal
/o sh. Chitra pal
H. No - 141, gf, back side
Patparganj, delhi 91

Dear sir,

Greeting of the day!!!

This is to inform you my self vinay kumar s/o Sh. Budh prakash R/o A-260 gali no 8 panchal vihar karawal nagar using your electricity meter ca no[protected], sir last month i given a application to shift our meter & your staff done the same but after the shifting it has been observed my meter is running very fast, for reference you can check our last month usages, now its near about 6 times then previous bills.

Kindly do the needful.


Thanks With Regards:-

Vinay kumar
[protected]
[protected]

Sir,
I am shocked to inform that there is power cut from 11:00 p.m. to 6:30 a.m.
from the last 10 days at a stretchwhich is a cause o[censored]tmost discomfort and mental harassment.I wonder how can a person not sleeping whole night be ready for next days work.The power cut especially at night for such long hours is sign of some foul play the employees of Om Vihar, A-Block, utttam nagar are playing with the residents for last 10 days especially after Mr.Kejariwal announced penalty for power cuts of more then 2 hours.Its really shame on our part that we call ourselves residents of New Delhi, the Capital of India.Not only the adults but the children and the old are suffering at large with no energy for next day activities.
The problem gets even bigger when we call customer care centre who just play tunes instead of solving or listening to our problems.
It is therefore requested from the concerned authorities to look into the matter personally and help the residents of Om vihar A-Block come out of this hellish situation .
Hope the authorities would awake and listen to our humble request.