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Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

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1.4

Updated: Jul 16, 2025

Complaints 1308

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370

Unresolved

938

So far, so good. Rajdhani / Yamuna Power [BSES ] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Rajdhani / Yamuna Power [BSES ] will keep up the work and continue to help more customers with their concerns even better 🤝

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Rajdhani / Yamuna Power [BSES ] reviews & complaints page 47

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Address: New Delhi, Delhi

CA Number[protected] Add - A-162, GF, DEFENCE COLONY, ND Bill No[protected] Amount - Rs 10890 Tried twice through 2 transactions on 14-Oct-2014 through ICICI Bank Credit Card 1. Time 14:09 PM TX Id - 510448 Claimed by BSES on 15-Oct-2014 2. Time 14:27 PM TC Id - 589696 Claimed by BSES on 15-Oct-2014 According to ICICI Bank, BSES has claimed this amount on 15-Oct-2014 for both transactions. But it is not being reflected in my BSES account. Request BSES to kindly refund this amount. Rgds, Aman +91 [protected] [protected]@gmail.com

Aug 14, 2020

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Address: New Delhi, Delhi

On 09/10/2014 i made a payment if rs 1350 from my corp bank ac through billdesk, the amount deducted from My ac but not confirmed from company side which is bses yamuna power ltd. Please take action to resolve this issue and mail me on my email add. navneet.[protected]@live.in

Aug 14, 2020

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S

subhash chand123

from Delhi, Delhi

Oct 13, 2014

dear sir/mam,

My electricity load exceeded randomly in defferent months.But neither you nor DERC had given information of load changes, that if load exceeds if continously in three months you will charge.Kindly refund my amount that you charged.Please resolve the issue & issue my complaint number for further follow up.

NAME-USHA RANI
ADDRESS- E-8 TOP FLOOR GALI NO -27, MADHU VIHAR
NEAR HINGLAJ MANDIR
DELHI-110092
C A number :[protected]
CRN No : [protected]

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Address: New Delhi, Delhi

Hi, Paid the bill for address 13/22 2nd floor ORN on time. Yet your door boy had to come and cut the connection to my house. He has received the cheque himself and doesn't remember that. Pls kick such useless personnel (PravinPravin) out of your business.Really a pain when we are trying to lead a normal life.

Aug 14, 2020

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Address: New Delhi, Delhi

Hi, I just wanted to know what happened to amount which was debited from my credit card. if it is not recieved by you. I tried to make an online payment of rs970 for my BSES Electricity bill CA no.[protected] on 03/10/2014 the transaction got unsuccessful but the amount was debited from credit, and then i again try to make the payment and the same thing happened again again 970rs was debited from credit card but transaction got unsuccessful. So please let me know what will happen of rs 1940 (970+970) ...

Aug 14, 2020

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Address: New Delhi, Delhi

electricity theft in chander lok shahdara Respected sir, Mr.Bijender singh residence of house number 245 street no 1, chander lok colony mandoli road shahdara delhi93 is stealing electricity by making some arrangement at his firt floor near steps area from long time. When ever some one come to check his meter, he first went to first floor and operate some device and than only he came down to open the main gate.we have also notice every time when ever there is a visit of your checker, local electrician and local meter reader came in the evening and make some arrangement in his house. Which clearly indicates involvement o[censored]r reader. Today when there is a ambush drive reach to our street, the said person immediately lock his house and leave immediately which we notice he did it after receiving some informative local call(my be from meter reader). Which clearly shows his suspicious action and clearly indicating he is actually stolen electricity, and at the end every checking, both local bses reader and local electrician came to his house to do some arrangement with him that can't be some coincident. Please look into the matter soon as possible

Aug 14, 2020

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Address: New Delhi, Delhi

Transaction Details Sorry, Your Transaction Failed.Due to PME10007-Invalid acquirer response Transaction Reference Number ACMP[protected] CRN Number/CA Number [protected] PRINT sir, i want to tell u that on date 1/10/2014 i have pay online bill of electricity sum of Rs 230 is debited from my account but follwing detail is given by u which is explain above kindly refund that amount .

Aug 14, 2020

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Address: New Delhi, Delhi

Dear Sir, This is to inform you that i have applied for new connection on 30/06/2014 with application number-[protected]. I have called so many times on customer care number to know the status of my application, every time i got answer that we have escalated your application to the concerned department. When i dint get any response from customer care people i have visited Vasant Kunj C9 office and raised this issue. In the beginning BSES people did not send any one for site visit after very long and frequent follow up, they came and site visit was done. I was asked to pay necessary fee for new connection installation. I have already paid the fee on 22 august and i was told that connection will be installed in 7 days. But after even 2 months time my connection is not installed. I request you to kindly take necessary action .

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Address: New Delhi, Delhi

dear sir/mam mai 161-B, Pocket-M, janta flat, sarita vihar mei rahti hu...mai ek akeli aurat apne ek beti ke sath rahti hu..ek bahut hi choti si job karti hu.10000/- per mnth kamane wali ek akeli aurat 3000/- ka bijli ka bil per mnth ke hisab se degi to apne bache ko kya padhayegi aur khilayegi..jb ki subah 8 baje se sham ke 7 baje tak koi ghar mei nahi hota aur na mere pas koi ac hai..aur na koi kirayedar aur na koi aisa koi bijali ka upkaran hum istemal karte hai...fir bhi agar itna jjyada bill aayega to ek garib kaha jayegi...pls mere anurodh ki prathmikta dete huye karwai ki jaye...mai bahut garib aurat hu...mai har mahine itna itna bewaj bill kyu pay karu...pls chek karwaya jaye...hath jod kar vibhag se mera anurodh hai...umid hai ki meri anurodh shighra suni jayegi... thanks gesu sivastava [protected]

Aug 14, 2020

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Address: New Delhi, Delhi

Dear Sir, The connection is in the name of Nirmala devi, CA No.[protected], and CRN No. [protected]. Plz give me explanation... 1. Why there is two different unit rates in one bill if the consumed unit is under 200. Means as per your direction 0 to 200 units comes under one slab. then why there is two different rates in one bill???? 2. Upto 48 unit, unit rate is Rs. 3.90, after that for another 18 unit, unit rate is Rs. 4.00 why so????? 3. If you have charged already as per the slab then why you are putting fixed charge what does it mean???? 4. What about 30%rebate which government had announced?????

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Address: New Delhi, Delhi

CA NO.[protected], the company without requirement of the customer, the load of the said connection has been enhanced. In the month of January, 2014 and around the January the work of the said house carried out then the MDI were high of the sanction load, while in the said house an another meter is also installed with sanction load of 2 KW, CA No.[protected] in the name of the DIVAKAR SHARMA. Presently there is no need of enhance of the Load of present CA No.[protected]. The load of the present CA No,[protected] may kindly be reduced with immediate effect.

Aug 14, 2020

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Address: New Delhi, Delhi

Sir, i have a complaint for jhatikra road southwest delhi. No street light us working on the road and it is leading to many incidents. Its a humble request please pay attention and make it illuminated . It is very shameful to inform you that no one has paid attentions from many months by repeted complaints.

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It is to inform you that Street Lights installed in the Electric Pillar No.: BSES/NJF/AY-11 & 12 located at Gupta Market Colony, (near New Anaj Mandi) Najafgarh, New Delhi is not working/power supply from last few days due to loose connection in Switch Board/MCB. Sparking from MCB/Switch while switching on/off during morning & evening also noticed. To avoid electric hazard to the residents, kindly look into the matter and repair/replace switch/MCB box wherever necessary immediately so that resident can used proper Street Light facility during night please. In this connection, I have already been complained through e-mail on 08/07/2014 vide compliant number allotted by bses {DWML[protected]} and (DWML[protected]} but my compliant still yet to be resolved.

Smt. Madhuri Purbey
Gupta Market, Najafgarh,
New Delhi-110043.
Mobile No.: [protected]"

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Address: New Delhi, Delhi

Just fed up with the power fluctuation at home.almost year have been past with the same power fluctuations and we have almost all our electrical appliances short circuit due to this irritable power fluctuation. Even in BSES Rajdhani office in District Center west Delhi no one is interested in listening our complaint. We are facing many problem like fridge, TV break down, explosive in MCB, AC have short circuit constantly. I don't know BSES official are waiting for any major mis-happening. I don't know whom to complaint now as I am tired of been complaining the same to all BSES official but no appropriate action is been taken. I believe our system become deaf to hear ordinary citizen of Delhi. My CA NO[protected] Best Regards Abhishek [protected] [protected]@yahoo.com

Aug 14, 2020

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Address: New Delhi, Delhi

Dear sir/madam, My name is sandeep singh i am living in mahavir enclave, new delhi in a rented house. This is to inform you that we have received electricity bill for the month of june 2014 is Rs.13, 100 i went to the bses department but they are not helping me for this my bill no. Is[protected] my everage monthly bill comes 2 to 4 thousand but this time we are facing problem so kindly help me regarding this...please help us

Aug 14, 2020

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Address: New Delhi, Delhi

Raid was done in March 2014at park maintained by KK Mehta outside A23 Jangpura externsion wherein he was using direct connection from pole for lighting 50 bulbs in park, using power for unauthorised room in park and for his servants room outside A 26 jangpura extension new delhi 110014. Even though raid was done and he was caught red handed TILL date no action has been taken against KK Mehta of A 23 jangpura extension. He is roaming free. He has been stealing electricity for last more than 12 years. Immediate action should be taken against KK Mehta so that other persons should steal electricity. Vigilance department is not taking action against KK Mehta. No notice has been issued to him till date. He does not care for anybody.

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Address: New Delhi, Delhi

Dear Sir,

Sub.: Complaint Against Electricity Bill C.A NO.[protected] &[protected] CRN No.[protected] &[protected]Regarding excess bill for the month of june 2014)

This is with reference to the complaint against electricity bill. The above meter is in the name of KAMLESH KUMA YADAV.We received the electricity bill in both meter . One meter have excess RS 9258 & another is 9204.

I just want to know how this excess bill come.Moreover I have had one commercial meter in name of Asha Yadav CRN NO. [protected] in 2012 . Which bill is upto April 2012 is Approx RS 9100 & our security deposited Rs 10000. I had complaint to close this meter and your guy had come in April 2012 and Meter was carry with him and given receipt and say your account is settle..

After that no any bill has come and we know our account is settled. In June 2014 after 2 year 2 month how can you shift over charge in another our domestic and commerical meter.

I humble request please resolve our old issue asap and reverse excess bill from CRN No.[protected] &[protected] as I have no pending any due.

Thanking you.

Your Faithfully,

Kamlesh Kumar Yadav

Tel [protected]

RZ -CD -64 Mahavir Enclave Part -I

New Delhi 110045.

Aug 14, 2020

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Address: New Delhi, Delhi

Sir/Mam, It is to say that in spite of several complaints and reminders regarding low voltage, my problem is still not resolved. As you know that summer is going on its ultimate level, my children are getting sick due to scorching heat, several home appliances got defected e.g. stabilizer, AC, fridge etc. Day before yesterday I tried to communicate with Sarita Vihar Office Incharge (Mr Singh-[protected]) but he showed very silly attitude and not gave any satisfactory response. some line man visited and worded with the pole but it is surprising that the condition of low voltage became more worst. Since yesterday, we are facing much more difficulties which are expressible. In this terrible situation barrier of patient of a person naturally breaks and ultimately a public person go beyond any limit. Now let me say that if my low voltage problem is not rectified soon, I promise that I will forward all my complaints and reminders and even current situation to the higher authorities, governor of Delhi, Electricity Minister and also to the Media. You are again requested to think on this problem.

Aug 14, 2020

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U

usamakram

from Mumbai, Maharashtra

Jul 14, 2014

Sir/Mam,

It is to say that in spite of several complaints and reminders regarding low voltage, my problem is still not resolved.
As you know that summer is going on its ultimate level, my children are getting sick due to scorching heat, several home appliances got defected e.g. stabilizer, AC, fridge etc.
Day before yesterday I tried to communicate with Sarita Vihar Office Incharge (Mr Singh-[protected]) but he showed very silly attitude and not gave any satisfactory response. some line man visited and worded with the pole but it is surprising that the condition of low voltage became more worst. Since yesterday, we are facing much more difficulties which are expressible.

In this terrible situation barrier of patient of a person naturally breaks and ultimately a public person go beyond any limit.
Now let me say that if my low voltage problem is not rectified soon, I promise that I will forward all my complaints and reminders and even current situation to the higher authorities, governor of Delhi, Electricity Minister and also to the Media.

You are again requested to think on this problem.
Regards!!

Dr.Usama Akram
Research Officer
CCRUM, AYUSH
Ministry of Health &amp; F/W, Govt.of India
Call: [protected]

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Address: New Delhi, Delhi

Hello, I am from Mehrauli New Delhi and there have been Frequent power cuts these days. Whenever i try to call center number[protected], it does not connect irrespective of day time or at night. EEven local complaint center numnumbnumbersnumbers dont work, iif they dodo, ppeople dont pick up the phone. I understand the problem about electricity in India but atleast there should be a way guaranteed way to lodge a complaint.

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Address: New Delhi, Delhi

I on behalf on shaheen bagh, block-c, jamia nagar state that it has became a duty of bses Daily to cutoff electricity whole night daily and some times full day too.i dont know that that bses superior officials are deaf or what that they are bot listening out problems of electricity from last 3 years.As shaheen bagh c block is only the area in jamia nagar which faces daily cutouts due to which we are not able to sleep also. Government and officials of bses are sleeping becoz their electricity is comibg for 24 hrs but as a result the peoples who lives in shaheen bagh are tolerating daily cutouts of electricity but no one is listening us and even i have complained in written through emails but no improvement.When i used to call on bses customer care, call is disconnecting agaiN or else we use to hear only one reason ki fault . fault.. Then why the bses is there only for taking money from people endlessly by not providing electricity.I request all shaheen bagh and other peoples to make a court case on bses for not providing electricity regularly in shaheen bagh. try to understand out problem our ramadan (fasts) are going on and we are facing such a huge problem of electricity in shaheen bagh

Aug 14, 2020

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Bses services in delhi becoming worst day by day. There is no electricity in mahavir enclave part 1 From last 19 Hours. And also their customer care number is not working. I tried at least 100 Times today. Could anybodybhelp me to find out the solution of this problem. regards pankaj

Aug 14, 2020

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Jul 11, 2014

Updated by Pankajkrgupta complete address is Mahavir Enclave part 1, palam dabri road, delhi-45

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