Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

Our Meter Reading as on 30/05/2012 was 15525 and as on 15/7/2012 its 18029/-.. Engineer visited us on 18/7/2012 and confirmed that meter is faulty and is running fast and needs to be changed..Engineers visited on 7/8/2012 and meter has been changed. Now today we have been told at phonebanking that our duplicate bill has been generated on average reading of 21380/-????

Why should i pay this bill when we have been paying bills every month?? Kindly send a proper bill on proper reading else we will escalate this further....

Thanks & Regards

Eitika Kathpal
[protected] / [protected]

Hi,

Our CA number is[protected]. Our CRN No. [protected]

Our Meter Reading as on 30/05/2012 was 15525 and as on 15/7/2012 its 18029/-.. Engineer visited us on 18/7/2012 and confirmed that meter is faulty and is running fast and took requets for meter change. Meter got changed on 6/8/2012..

We haven’t got our bill till now wherein other people have got it and also please take care that it should be on proper and correct reading as meter was running faulty for last 1 month or so. Meter replaced is an old one and is also running a bit fast..

get these things done ASAP:

Eitika - [protected] / [protected]

sir
with respect to my complaint on power cuts i want to state that on my locality west ghonda the power cuts is done on so i want to request you that please correlate on my order of 6th july 2012 dear sir may i want to correlate you that i will give many orders and complaints on power cuts you do not take an action in spite of the power cut is done today i want to request you that please do not done power cuts on west ghonda you do not done power cuts on subhash vihar and yamuna vihar how,s west ghonda how you done the power cuts on west ghonda please understand that summer is come and you done power cuts what,s this bses yamuna please give me answer of this question how power cuts is done on west ghonda what,s base how do you not done the power cuts of subhash vihar and yamuna vihar please kindly correlate this and take the action how you will done the power cuts of west ghonda subhash vihar and yamuna vihar residents give you gold coin please answer this question please if transfarmer is small install big transfarmer but please do not done power cuts of west ghonda this is the last warning to you from the residents of west ghonda please correlate and take the action on power cuts of west ghonda
thank you
ajay pandey

To.
The Vigilance dept.
BSES
New Delhi


mr Satish Kumar S/o Late Laxmi Narayan, the resident of 47/7 dabri village, new delhi-110045 they are theft of electricity through New meter and from past couple of Years. so take some strict action against them.

I have already informed you 3-4 months back but no action taken till date.

Street light on pankha road from uttam nagar to C-1 Janak puri are not working frequently.
Service lane light on pankha road from uttam nagar to A-1 janakpuri not functioning well.
Some location on service lane the light focus changed according to individual interest.
These problem has to be solved.
AMARJEET SINGH

The new meter in my house is running very fast. We have away all days from my house and used very low consumption. but meter is running very fast and meter reading is very high. we have using cooler only at night and using CFL in my house and used of TV only for 2 hrs only. I already submitted a complaint to BSES Rajdhani (Complaint No.[protected] against this but no result.

REquesting you to pl. resolve this issue.

With REgards,
Sunil
CA No[protected]
CRN o. [protected]
Add. WZ 2/3-A, Krishna Park,
New Delhi 110018.

Dear sir,

I, Baldev Singh, resident of house no. A -32 , gali no. 1 , pusta road , karawal nagar, complaint about overloading of connections on a single pole . it has 19 connection on it . which is not suitable for us . due to this we have to face breakdown problem of electricity three to four times in a day time of 15 days. plz rearrange a big box for these connection to set up these cables in a arrange manner to resolve the problem of breakdown of electricity .

regards
Baldev Singh

My Eelectric Meter not supply output , after some time sparking & fire blast continue from 26.07.12 to as on today 30.07.12 at 12.00 PM. .

My CRN No. [protected] Name Vinay Kumar Address X/3185, Gali No. 4, Raghubar Pura II, gandhi Nagar, Delhi 110031, I Register complaint on your Tel. No.[protected] ( BSES Customer Care Centre No. ) . details as below :-

S.No. Complaint No. Date
01 653 26.07.12
02 3042 26.07.12
03 1370 28.07.12
04 1306 29.07.12 ( Four time Reminder )
05 1485 30.07.12

Continue Complaint from 26.07.12 to till date but My problem not solve till date

Please solve my problem immediately & Taken action against my regsiter Compalints.
Regards
S.K.Tomar
3185, Gali No. 4, Raghubar Pura - II, Gandhi Nagar, Delhi - 110031
M.No. [protected]

hi, I am a residing at Laxmi Nagar (Vishwakarma Park, near Shakarpur Thana) from last 5 years but now a days i am suffering from low power supply at night. Most of the time I reached late in office due to no proper sleep & when I complaint to your complaint numbers,they don't provide proper solution. At least every customer have right to know the actual status & if problem occurs on daily basis then their should a proper solution. At last I only want to say that we are suffering a lot with power failure at night. Request you to please take some necessary action on this.

no power supply
sir with esteemed order on power cut dated on 6th july 2012 by me you will correlate my retention on regular power cuts and not done power cuts but today bses will done power cut on west ghonda and as you know that this is a summer season kindly give the electricity to west ghonda and not done power cuts kindly go to my refered order of 6th july 2012 please give electricity to residents of ghonda please
yours
ajay pandey

Hi Sir,

There is one support pillar situated at my main gate. This support pillar (Pillar No. 253) is near to Jan Kalyan School and lot of high current wires lieing on the Chajja space therefore I have requested several times to concerned people regarding the same but they do not reply. I am facing problems fearing for childs and while entering INTO the home. Kindly do the needful.

Regards,
Raj Kishor
D-429, Street No. 09,
Bhajan Pura, Delhi - 110053
Ph. [protected]

There is no electricity in our house since morning. I have lodged many complaints but till now nobody has visited..... Its not a good service.. Complaints logged by [protected] and [protected]..

1st complaint lodged at 11:15 am in customer care: 3405 complaint number.

2nd complaint lodged at websit: 04385 complaint number.

3rd complaint lodged at 3:10 pm at customer care: 4513 complaint number

CRN No. [protected]
CA:[protected]

Would appreciate if this can be actioned on top priority....

Resident of Krishna Nagar specially near J Block are facing situation of Irregular Electricity Cuts due to malfunctioning of BSES which inspite of its best efforts is unable to resolve the matter. This has been happening for couple of three weeks now and it seems that BSES has no permanent solution to this problem inspite of best efforts and residents have to face bad situation as it happens mainly at night after 11 p.m. and people have nothing but to shout at BSES which does not do anything about it.

Appeal to Ministry of Home Affairs - Please intervene and resolve the matter at the earliest.

- On behalf of residents of Krishna Nagar

TO
BSES
DELHI GOVERNMENT

TO WHOMSOEVER IT MAY CONCERN
THIS IS TO BRING TO THE KIND INFORMATION TO THE ELECTRICITY BOARD THAT THERE HAVE BEEN SERIOUS POWER CUTS IN OLD KARDAMPURI VILLAGE AREA OF SHAHDARA( NORTH). THE AREA COMES UNDER THE RAGHBIR SINGH GARDEN.
THERE HAVE BEEN REGULAR POWER CUTS IN THE EVENING & IN NIGHT HOURS AFTER 9 FOR THE LAST 15 DAYS.THE RESIDENTS ARE FACING A DEEP PROBLEM IN DOING THEIR WORK
IT IS TO BRING TO THE LIGHT OF ALL THE BSES DEPARTMENT TO STOP THE POWER CUTS AS EARLY AS POSSIBLE. OTHERWISE RWA WILL BE FORCED FOR SOME ACTION.

RWA KARDAMPURI VILLAGE
[protected]

1. VARIATION IN VOLTAGE FROM 150 TO 300 CAUSING DAMAGE TO ELECTRIC APPLIANCES.
2. FREQUENT POWER CUTS WITHOUT ANY DECLARED LOAD SHEDDING, BECAUSE OF FREQUENT BREAK DOWN OF TRANSFORMER.. BSES HAS CHARGED THE CONSUMERS WITH ADDITIONAL SANCTIONED LOAD, BUT HAS NOT RAISED THE CAPACITY OF THE TRANSFORMERS, RESULTING IN FREQUENT BREAK DOWNS.

To,
BSES Bhawan
Yamuna Vihar,Laxmi Nagar New Delhi – 110092

SUB- KIND ATTENTION ! electricity theft under the meter with using wire.

This is to inform you that "Mr. Satudhan Tiwari House No.- 4 Street. No-2 West Guru Angad Nagar Laxmi Nagar Delhi -92,using electricity illegally from last 1 years.

I don’t have any personal revenge from them but this is just to aware that it is Injustice that some of them having over their needs and
some are even not having the right amount of electricity at their.Please inspection in his house at 24 hours any day onwards this house diverted into two parts . Mr. Satudhan Tiwari given theft electricity two different user Mr. Bhagwan das and Mr. Vinod kumar i[censored] don't believe on this data then u can check the load of his house. by this u might get an idea how people of this area are stealing electricity .
Kindly safe my idendity, contact information, and dont share any content of the correspondence publically. You are requested to please check his meter and take action immediately.

Thanks & Regards.

DETAIL OF THE USER:-
Amit Kumar(Son of Late Shri Ashok kumar)
Owner of House No.- 4 Street. No-2 West Guru
Angad Nagar Laxmi Nagar Delhi -92

today, 13july2012 power is not available for 10 hours in janak puri c2b block new delhi 11058. We tried to complaint of the same at[protected], but no one answered our call. We request you to kindly look into...

jitender pratap c2b 66b jqnqk puri.

no customer support services avaioable by bses rajdhani..

DESU WAS MUCH BETTER THAN THIS FRAUD BSES PEOPLE

Dear Concern,

I dropped a complaint against the naked wires of Electric Poll touching my property & poll placed in drainage. I forwarded a mail to DGM & also through customer complaint. It is almost one and half week but no constructive step has been taken except I received a call from AM that a person will visit the place soon.

It is almost rainy season better to avoid any mis happening.
Please take necessary steps ASAP.

Best regards
Pradeep Kr. Sharma
[protected]
Gali no. 18, House No. 550
Vijay Park, Delhi-53

I am resident of Mohan Garden, Block - B, D.K. Road, Uttam Nagar

All ready i complain on 06 July in customer and my complain no. 3548

There has been daily power failure of more than 12 hours which is unacceptable in any condition. We know very well due shortage in summer we have to face the power cuts but it does not more than 9 hours. It should be 4 or 5 hours with proper scheduled. As we can manage our daily life accordingly.

And also in rainy days. No one from BSES is informing about power cuts scheduled. It is mid-night. It is early morning no time to power cuts. The local complaint office has told that there fault in ht line, break down, shut down and transformer fault. This all situation makes us wonder that how long these repairs as to take and why unnecessary harassment in discontinuity of electric supply is made to the resident of our block.


BSES must be look into this matter as earliest because public is very angry and frustrating with their service.

One more thing i want add in this about BSES Customer care which is not care to customers. They care only BSES employees and hide reality from customers.

The Power situation is getting bad to worst in this area from last 1 month. Apart from usual power cuts in the day that last upto 3-4 hrs. they cut light in the night as soon as you are in your bed, some times cut starts at 10 p.m. sometimes at 11 p.m. and last upto 4 hrs . Whole night we just wait that light would come and when after about 4 hrs a glimpse of light appears and we close our doors and windows and put on our AC the LIGHT says Bye Bye again. It is so frustrating and irritating that we feel like giving a punch to the person who is playing with the switches. Last night i.e. on the night they have crossed every limit. The Light gone by 10.30 p.m. never came till 2.30 and then missed came again at 3.30 and missed again and finally came at around 5.00 a.m. with a voltage less than 100.

Apart from these the Stablizer placed in our is unstable and witnessing a series of problems. Is any BSES personnel there than why don't you check it, damn it why don't you replace this stablizer that causes problems every now and then and catches fire a number of times. Why you people play with us. The total power would not be less than 8-10 hrs. In this area and government says that we cut light only 1-2 hrs. Shame shame shame!!!

DAILY POWER FAILURE AT NIGHT AROUND 6 HRS
I AM RESIDENT OF WZ BLOCK, CHAUKHANDI EXTN, TILAK NAGAR, DELHI 110018

THERE HAS BEEN DAILY POWER FAILURE OF MORE THAN 6 HOURS IN NIGHT WHICH IS UNACCEPTABLE IN ANY CONDITION. WE KNOW VERY WELL DUE SHORTAGE IN SUMMER WE HAVE TO FACE THE POWER CUTS BUT IT DOES NOT MORE THAN 6 HOURS. IT SHOULD BE 2-3 HOURS WITH PROPER SCHEDULED. AS WE CAN MANAGE OUR DAILY LIFE ACCORDINGLY.

NOW THE CONDITION OF POWER CUT IS VERY FRUSTRATING. BSES DELHI ELECTRICITY SERVICE IS VERY VERY POOR IN TILAK NAGAR AREA.
BSES MUST BE LOOK INTO THIS MATTER AS EARLIEST BECAUSE PUBLIC IS VERY ANGRY AND FRUSTRATING WITH THEIR SERVICE.