Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

Dear Sir/Mam

There is a big bunch of cables (electric) in my balcony at Flat No.4, Stree No.15, WZ-6A, First Floor, New Mahavir Nagar, New Delhi-18. I have written complain so many time since last four months at [protected]@bsesdelhi.com along with pictures of cables. I am sorry to say that no body has attend till date for removal of those cables. There is heavy sparking on 4th of this month earlier also huge sparking has occurred but no action has been taken till date.

Kindly remove those cables from my balcony.

Regds
Sandhya
[protected]

REPAIR IN PUT POWER CABLE OF METER WHICH COME THROW POLL I HAVE COMPLAIN MANY TIME BUT HE DID NOT TAKE ANY ACTION .WHEN I HAVE GO AT BSES NAJAFGRAH OFFICE HE TELL GOPAL NAGAR IS NOT COME UNDER NAJAFGRAH ARE YOU GO TO JAFFARPUR .WHEN I GO TO JAFFARPUR HE SAYS GOPAL NAGAR IS NOT COME IN HIS AREA. SO YOU TELL WHERE I CAN GO I AM ALSO TRY HELP LINE NUMBER .DOES'N CONNECT THAT NUMBER. I HAVE FACE MANY DUE TO THAT.BUT CRN.NO IS [protected] COME UNDER JAFFARPUR .

deer sir ,
my name is gautam last 1 month my meter is not working
MY CRN NO: [protected]
NEW K. NO. 2541C5012193 please sir solve my problem

My CRN No. is [protected] and new K.No. is 2610 H451 0430 and Bill No. 48466 for the month of September, 2009.

The bill for the aforesaid period is very much on the higher side in comparison to previous bills for the past one year. Kindly arrange to rectify the inflated bill to enable me to make the payment accordingly.

I have been grossly overcharged for the electricity consumed, both at my home and my clinic, ( C- 494,Sheikh Sarai 1 and 31 gurunanak market, GK 1 respectively) and the complaints to the the concerned authorities are met with total SILENCE, and the bills very categorically state that if the bills are not paid the connection would be disconnected!!!

prince travel. 5/1 prem nagar d.storey,najafgarh road,tilak nagar.pin-110058. proprietor Mr RAGHUBIR SINGH is my neighbour he has adjustment in wiring before meter as his bill amount is very less according to ussage full day he use A/C atleast for 10hrs, jet pump to wash daily his 6 buses&2cars,3 bikes.

i will submit all document for new conection today 23 day complit for submit the document i am going for check the status mr ashok saini asked me come to after to day allwayes

B manager mr ansari


consumer name msr prem lata sethi

age 60 year

reguest no. R[protected]

address 7/D28 DDA janta flats saray kale khan new delhi 110013

Sir,
I would like to put your kind knowledge that since last 6 months,all the street lights in the colony have been disconnected during the replacement of LT cables.
We requested the concerned authorities for restoration of the said lights from time to time but all in vein since it have become diffcult to move during the evenings and at any time mishappenings can occure in the colony.
For your kind knowledge we are giving hereunder the details of complaints .

DATE COMPL.NO POLE NO.
08.09.2009 [protected] 57;62;65;63;67;71;76
12.09.2009 [protected] As Above

Please look into the matter and instruct the concerned authorities to restore and repair the street lights on urgent basis

Reg:- False/malafied allegation /penalty on senior citizen of India by BSES Rajdhani Power Limited
Ref:- BSES Rajdhani Power Limited Bill No.AGENR[protected] dated 02/01/2006 and referred the matter to Chief Minister of Delhi and also to Public Grievance Cell but no response till date.

1.I, Karan Singh S/o Late Sh. Tofa Ram R/o MIG Flat no.38, IInd floor,Pocket-3, Sector 19, Dwarka, New Delhi.
2.I am 70+ old retired from Railway Mail Service (RMS) as Mail Man. In my entire service and life I have not received this type of order that is dishonest but now BSES charged me as dishonest at the age of 70+.
3.The BSES Rajdhani Power Limited speaking order/case no.AG[protected] dt.21/02/2006 is Pro BSES Rajdhani and one sided. That BSES Rajdhani Power Limited order says that Meter has been installed by BSES the responsibility of the Consumer to protect the Meter from tempering and to keep it in safe custody. I would like to inform your honour that Eight Meters are installed on the ground Floor and it is neither locked nor closed boxes keys etc provided to the consumer and every body is free to do any thing with the meter.
4.I have already inform BSES Rajdhani Power Limited that I have not even changed any point of BSES fitting till date in the house itself then how I can change the wire.
5.The BSES Rajdhani Power Limited Order says that Consumer was present at the site it was totally false and denied by me because at that time I was ill and not in a position to move without help of other only BSES staff inform to my daughter in law and me too at the IInd floor and Meter is installed on the ground floor. BSES staff got my signature by informing me that we want to change the meter so signed on it and I had signed in good faith.
6.Orders says that Meter Seal was Broken then earlier no engineering/inspecting officer of BSES staff informed me that meter seal is broken but penalty is levied with back date.
7.I was compelled to deposit the Money with a threatening to disconnect the electricity connection because of Monopoly of BSES. I had to deposit the money by taking loan from relatives and friends because I was getting a pension Rs.2800/= per month only.
8. In my total service I had not received this type of order i.e. dishonest but BSES blamed me at the age of 70 which mentally disturbing me who is a heart/TB patient also.
Through this letter I request your honour to Advice BSES for installing Meter in lock and key separately and take next 6 months average before charging me with the dishonest and penalty as levied by the BSES.
With folded hand I request your honour to instruct BSES Rajdhani Power Ltd to withdraw the allegation of dishonest abstraction of energy and also instruct the department for refund of my money with interest which I have deposited under threat of BSES Rajdhani Power Ltd.

Thanking you in anticipation,

Dear Sir,

This is regarding BSES Complaint No.[protected] Dated 28th August 2009 for repair Street Light in our Street. Electrician from BSES neither come to repair the street light which was not working from August nor Call me regarding the same. I have called many times in BSES Call center no. 39999707, they always told me that " Sir We have forward your complaint in High Priority basis and your problem will be solve in next 48 hours. But problem is same, no action regarding this. so i request you to please do something for the same. i really thankful to you.

Thanks,

Gurmukh Singh

There is continuous sparking in BSES electric meter since 9th September'09, and there is no electric supply. We lodged a complaint in this regard with BSES Sector 13 office in Dwarka with a Dairy no. 6677 on 9th September. However no BSES engineer came to attend the complaint.
Since then we are lodging a complaint on a daily basis but of no avail. Our last two complaint nos. are 2646 dated 14th September and 2680 dated 15th September.

Our BSES meter KNO. is 2661 W153 1794 and CRN no. is [protected].
Address where meter is not functional is :
Flat no. 502, Sector 18B, L&T Flats, Phase 2, Dwarka.
Contact no. [protected].

In case the fault is not rectified by today, then I will have no option but to get the meter sparking corrected through a private electrician who will temper the seal of meter.

The enforment department of BSES Rajdhani Ltd. was conducted raids and loadging fake cases of wrong/excess usage of power/Theft & demanding money,if you are not giving them the demaded money,they will lodging complaint of theft case without any base and customers are not even aware it,later on sending the inflated bill of Rs. 78000/- and their staff in grievenace are ready to listen ,in return their junior staff will come & threat for disconnection ecltricity and lodging of FIR against the User. we have request that SOME STRICT CATION SHOULD BE INTIATED AGAINST ABOVE SAID COMPANY FOR SUCH MALPRACTICES. So that common should not suffer. we are ready to fight a legal case against the company.KIndly advise,how can we fight it out case and get back the hrad earned money bach from them.

Dear Sir,

My electricity bill increased exorbitantly immediately on change of old meter to electronic meter. Details of my bi-monthly consumption o[censored]nits for previous period are as - Oct.08 (786), Dec.08 (482), Feb.09 (390) April, 09 (396), June, 09 (608).

However, on installation of new meter for the reasons better known to you, on 23.07.2009 my consumption for August, 2009 increased to 1141 units i.e. multiple increase from the past average consumption. Resultantly Bill also increased manifold i.e. from approx. Rs.[protected] to Rs.4360/-. This bill is likely to increase further because in this bill half of period was old meter.

Please look into the matter and help a service class person.

Yours faithfully,



(Suraj Prakash)
191, DDA LIG Flats,
Jaidev Park,
East Punjabi Bagh,
New Delhi-110026.

SIR, My name is Arun Kochhar.Myelectricity consumption of last three bills ie Mar, May and june was 192,322,436 units respectively.We are Husband and Wife staying in the house and both are out from the house from morning to evening for five days a week. It is assumed that Electricity Meter is erractic.I may know that whare and how I can register complain for checking of electricity meter. My meter CRN NO is[protected].

Kind Attn : BSES Rajdhani Power Ltd.


Dear Sir/Madam,

This is with reference to the over inflated bill that we received for July 09.

Our Jul 08 consumption was 760 units, whereas it has been shown as 2078 in July 09 bill.(Bill No. 682652.

How is it that there is a jump of nearly 3 times in the electricity consumed ?

While I might have paid the bill, this does not take away the fact that there has been a massive misappropriation. Please note that this is an actual not an approximate bill.

You need to take immediate account of this and ensure that the due amount is credited into the next billing cycle.

Our Billing details are as follows :

Shri. Gokul Chand Jain
CRN No: [protected]
New K No. : 2551 L103 0151

I request for an immediate redressal & response.

Regards,
Sonia Narula

I would like tyo bring to ur notice theft of electricity by K NO. 2610 H854 0640, CA NO [protected], SH. TARLOK SINGH,R/O E-27,WZ-452B SECOND FLOOR STREET NO 24 SHIV NAGAR NEW DELHI-110058.METER IS KEPT STOPPED MOST OF THE TIME & ALL ELECTRICAL APPLIANCES (A/C, MOTOR ETC. ARE RUNNING DAY/NIGHT) Same has been repeatedly reported to the company without any action .

THIS IS TO INFORM YOU THAT WE WERE AWAY FROM 21st..JULY TO 25TH.AUGUST 09,BUT OUR BILL IS WAY EXCESS,INSPITE OF MINIMUM USAGE,IF AT ALL.THIS IS IN REFERENCE TO C.A.NO.[protected],CRN.NO.[protected].BILL NO.[protected].THE SAME IS WITH THE C.A.NO.[protected].CRN.NO.[protected].BILL NO.[protected].THE CONNECTION IS IN THE NAME OF LATE KAUSHALAYA DEVI.KINDLY HAVE THE NEEDFUL DONE AT THE EARLIEST.CHETAN SINGH.mobile no.[protected].

Date :[protected]


The CEO
BSES YAMUNA POWER LTD.,
NEW DELHI,

Subject :- Error in Electricity Bills & Meter Unit.

Dear Sir,

I am Chander Bhan and my New K.No.1220 0F030178 , CRN No.[protected] of 11KW meter. I am doing complaints against electricity meter reading units recording and maintain wrong bills again consumed units in august, previous months and your staff member working, bad behavior of East Delhi- Krishna Nagar office. I have so many proofs against errors in electricity meter reading unit recording and maintain wrong bills. According August bill, we Consumed 1481 units but if you see our consumed units in 10 year, we had not consumed 1481 units any month. Our monthly consumed units’ almost only 400-500units per months. I have so many proofs against error in meter reading unit recording and maintain wrong bills and bad behavior of your staff members. If you go your East Delhi – Krishana Nagar office personally then you understand about all thing.

My first proof against wrong meter unit recording is, Your staff not maintain meter reading unit recording of my Electricity Meter, they were lost 11Kw meter reading units of August and previous months so they try to prevent their jobs through loaded new self make wrong figure reading units in our systems and loading in my (consumer) electricity meters in my absence .They were loaded at least 4 times more units of monthly average units. We are not consumed 1481 Units in August month because we had not used air-conditioner and cooler and more electricity consumed items. And seasonally, August month is raining season for Delhi. They had loaded wrong meter reading units in our electricity meters and change and increased the electrical speed of our electricity meter for prevent their jobs or political reason. I attached our 3 months current bills for your analzation and find out the error of wrong units which are loaded in systems and maintain wrong bill with wrong monthly calculation. So 100% fault of your staff members working and your side.

Secondly Proof is against making of wrong bill of wrong mention units of August 2009. Because we received monthly units consumed basis but they do error and lost data and try to prevent their jobs through sending two month consumed unit’s bills. For your knowledge we already paid july 2009 bills but they are sending July-august combined bill for hiding theirs mistake. You will find the error in calculation of august month reading units (wrong recorded). So many faults in your staff member working and knowledge. I attached the calculation sheet of august month bill of wrong units loaded and our 3 months bills scan copies. Please analyze all bills and calculation with your senior ness knowledge. And your staff member included peon thinks that they king of this country. That is wrong of country and for you and public.

Please help me about this matter. I have lots of hope from you. Please refunded the all deposited money by me against wrong bills and make perfect bill of June to august months bills on 1 or 2 years average basis and reset and rechecked with perfect configuration of my electricity meter.

If you have any objection or query regarding above matter please discussion with me and try to find and slove the problems of public.

Thanking You,

Chander Bhan
.

FOR AUGUST MONTH 2009
WRONG CALCULATION FOR WRONG LOADING READING IN OUR METER.
AS PER BILLS AND METER] AS PER BILL
AND WRONG LOADED FIGURE IN SYSTEM AND WRONG LOADED FIGURE IN SYSTEM
(a) (b)
15.07.09 READING 19-08-09 READING
26269 27368


TOTAL UNIT CONSUMED 1099 IN AUGUST MONTH 2009.
(B-A)

CALCULATION FOR 1099 UNITS AS PER YOUR SLABS.


FIRST 44.4% OF 1099 UNITS 487.956 @ 2.45RS 1195.492
SECOND 44.4% OF 1099 UNITS 487.956 @ 3.95RS 1927.426
THIRD 11.2% OF 1099 UNITS 123.088 @ 4.65RS 572.3592


TOTAL AMOUNT AGAINT 1099 UNITS FOR THE MONTH OF AUGUST 2009. 3695.278
FIXED CHARGES 132
ELECTRICITY TAX @5% 191.3639

NET TOTAL AMT. 4018.641
BUT YOU SHOW BILL AMOUNT FOR THE MONTH OF AUGUST 2009 6065.64

ERROR IN CACULATION -2047

Hi,

I am a consumer with BSES Rajdhani Power Ltd vide CA No.[protected] and CRN No. [protected]. My electricity consumption bill comes around 450 units, however this month I was surprised to find out that my Bill has come to the tune of 1553 Units. My usage bill was approx Rs.[protected].

The charges shown in the current bill are way above my wildest imagination, keeping in mind just Two adults living in the house. The other day I saw in a daily newspaper many harassed consumers like me who are billed for no fault of theirs.

I would like to file a complaint with your office so that this is taken to its logical ends.

Thanks,

Regards,

Sanjeev Sharma

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