Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

I applied for power enhancement on 25-09-04 ,along with name change vide application norsE[protected] and E[protected].
I was asked to pay Rs.3500 on 13th May 2005.
I payed the same on the very date ie[protected]
I made may be 50 rounds of Patel Nagar Office at my ripe age of 70 years.
As of today the cable has not been changed.
I request that iether the cable be changed immidiately or if it is not needed, my money,may be returned with iinterest at the earliest..
my K. nr. is[protected].
Sd. Kamal Kumar Mital
9/6657,Dev Nagar Karol Bagh
New Delhi 110005

DEAR SIR,

I AM WORKING AS HELPER IN THE FIRM KRNL. I AM BEING PAID A MONTHLY SALERY OF RS 5000/- ONLY.
RECENTLY I HAVE RECIVED A BILLOF RS 8166/-FOR TWO MONTHS. MY CR NO OF CONNECTION IS [protected].I REGISTERED COMPLAINT WITH BSES LTD, ON 26 AUGEST2009.THAY HAVE TAKEN OUT FRESH BILL REDUCING THE TOATAL AMOUNT BY AROUND RS 2000/-.MY BILL IS STILL VERY HIGH.IN PAST,I HAVE PAID BILL OF AMOUNT RS 250PER MONTH.I HAVE APPROACHED CONCERNED OFFICERS OF BSES SITTING AT FRIENDS COLONY.BUT THEY ARE NOT PERPARED TO LISTEN.SINCE MY SALARY PER MONTH IS RS 5000. THERE IS NO WAY THAT I MAY BE SPENDING MORE THEN RS 3000 ON ELECTRICITY. I WOULD REQUEST YOU TO KINDLY INTERVENE AND GET RECTIFIED THE NECESSARY ANOMALY IN BILLING.
RAM DUTT
S/O HET RAM,H.N.866 LAKHPAT COL KH
412,MEETHAPUR EXTION, BADARPUR-110044

To,
The BSES Limited,
New Delhi


Sub.: Complaint Against Electricity Bill CRN No. [protected]
(Regarding excess bill for the month of July & August)


Sir/Madam,

This is with reference to the complaint against electricity bill. The above meter is in the name of Shri B K Puri vide connection no. K.No.: 2521 G513 0200 and CRN No.: [protected] R/o 8284 C-8 Vasant Kunj-110070. We received the electricity bill for the period of 15.06.2009 to 17.08.2009 and I got shocked when I saw the bill i.e. for Rs 1,930.00. Last bill, which I was paid for the month of May and June 2009 was for Rs. 980/-, which is the averave payment we were doing as per the records.

This is excess billing need to be checked properly at your end which can be due to not proper reading taken by the executive authorized for this area.
I am domestic consumer and my electric consumption is very low. There is no AC at my home which could have justified the bill consumption.

Therefore you are kindly requested to please correct/rectify the bill in the next cycle and take necessary action..


Thanking you,

Yours truly,


(Harsh Nahata - Tenant)
Mobile No. [protected]


Encl. Copy of electricity bill

I as a tenant, got new electricity connection at my shop No.20, Banjara Camp, M.B. Road,Khanpur New delhi110062 by depositing security deposit of Rs.1500/- vide demand No. No.08092382 dt. 16.10.08. Meter No.24234010, CRN No.[protected]. I also paid bills received upto March-April, 2009, the same being in my name.
To my surprise the bill No.429305 dt. 6.8.09 received at my shop is in the name of one Shri Sunder Lal with the same address. When I brought this to the notice of your concerned officials in your office at Pul Prahladpur, Badarpur, New delhi110044 to rectify this mistake, they gave evasive reply and flately refused to change the name. This has been got done by Shri Sunder Lal by conspiring with your officials and greasing their palms. Sir, how a new electricity connection for which I have made payment of due charges can be changed in the name of other person without my consent.
I hope that my name will be restored in the record of electricity connection of my shop at the earliest and the bills will be sent in my name, failing which I will be compelled to file FIR in Police and takeup the matter in a court of law/consumer forum for redressal of my grievances.The involved persons of your office should also be punished for such a conspiracy/ illegal act.

2650w1330340
Name of Cust: Shri Rakesh Rai
User name: Rattan Deep Singh




On 4.02.2009, at about 6.30, one person rang me by cell no – [protected] then by falsely telling his name (fake name as Mukesh) asked me to pay Rs.15000 to him in sealed packet otherwise he will tamper my electricity meter installed on the ground floor of Vikas Tower (My office is on the third floor B-302 in Vikas Tower) otherwise he will tamper my electricity meter key no.2650W1330340 & will implicate me in an electricity theft case. It is made clear that when I came to my office then I found that a printed paper in the shape of notice from BSES Rajdhani Power Limited was found a fixed on the electric meter.


I was terrified and frightened so I agreed to pay him Rs.15000 and he told me that one of his office boy will come to my office and I should handover this money to him. The boy came to my office at about 7.45 pm. He was removing the notice from the meter and tampering the meter also & by chance we caught him in the process. While he was attempting to do so we caught him red handed and we brought him to our office. We asked him everything and he us told that the BSES person (Fake name Mukesh/Jain) instructed him to carry out this process on his behalf & to bring the money at an unspecified location near by Metro Station, Kakrola Morh.


We have obtained a written confession from the boy name Subhash Chander. We are attaching the same along with his photograph.


Today at about 3.30 pm some people from BSES who told themselves from enforcement
Staff came on the ground floor of the Vikas Tower complex and started taking the photographs. When we asked them who they were and why they were taking photographs of the electricity meters, they told us that they were from the Enforcement Department of BSES and they were here because there was a telephonic complaint against us and therefore they had come on a raid of the meters.

We also came to know from the person caught by us that the name of Mukesh( person from BSES) is actually Mr.Jain and this Subhash told us that in the night between 3rd and 4th of February Night, he himself had tampered our meter and had fixed the above notice.

The notice was found to be fake by the BSES Enforcement team and they told us that they had not fixed this notice nor was it signed by them.

By the above said episode we are sure that this is a parallel racket and some employ of BSES is working behind this racket.

We are hereby enclosing the following documents:

1. Writing by they who tampered the electric Meter Key No : 2650W1330340
2. Photograph the person (Subhash) who tampered with the meter.
3. Fake Notice affixed by the above person.
4. Photocopies of received & missed calls on the mobile from the person (Mr. Mukesh /
Mr. Jain)

Sir for your reference I have attached a copy of the fir given to the vikas puri police station DT 06/02/2009. Also attached is the photograph and confession of the person who was sent to me to collect the bribe along with copy of fake notice attached on my meter.
Sir I request you to kindly check the video recording of your enforcement team as while they were recording the tampered meter I was being blackmailed once again on speakerphone and the same has been recorded in the evidence.

In accordance to the great faith in the system I hope that you will fully investigate this matter and not punish people like me who do-not fall prey to illegal practices.

NOW I HAVE RECEIVED A THEFT ORDER TO PAY I DONT KNOW WHAT AMOUNT YET...FOR WHAT WHEN THEY WERE TAKING READING FOR 1 YR THEY DIDNT KNOW THAT METER WAS SLOW OR WHAT...

Hi,

I am a BSES consumer, and resident at Rzt-173 A, Part1, Jain colony, Uttam Nagar, New Delhi-110059.
From the last one week i am facing light fluctuation problem at my residence. Finally i called up at the BSES customer care number[protected] on 22 August 2009 and filed a complaint against the same. The complaint number given to me was 2588. But till now no one has come up from the BSES team to check the issue. I am tired of calling again and again at the custmor care number. Firstly i have to wait, as usually every time the IVR says that all the executives are busy and they will attend you shortly. When my call is attended and i asked for the status of my complant, they have no answer for that. and every time they use to say that we are again reforwarding your complaint on priority basis. but no one is there to check the problem.

My contact number is [protected]. Hope my this complaint will work.

Respected Sir/Mam,
In EAST AZAD NAGAR, STREET NO-10, POST OFFICE KRISHNA NAGAR, DELH - 110 051 one Mr. RAJESH KUMAR VARUN of house number 54-A of the above mentioned locality is a habitual offender of electrity theft. Few months ago his residence was raided by the BSES, Delhi's anti theft staff members and found pilferage of electricity bypassing the electricity meter. They immediately confesticated his meter. From that day Mr. RAJESH KUMAR VARUN ENJOYING FREE OF COST ELECTRICITY WITHOUT PAYING A SINGLE PAISE FOR HIS CONSUMPTION OF ELECTRICITY WITHOUT METER. EVEN HE HAS NOT PAID ANY PENALTY TILL DATE FOR HIS MISDEED. On the other hand those persons, like myself, who has been paying for the electricity consumption feel frustrated on seeing that the great thie[censored]sing electricity without paying any charges.

I HOPE YOU WILL LOOK MY COMPLAINT SERIOUSLY AND DO YOUR BEST.

YOURS TRULY
ALOK KHANNA
MOB:-[protected]

Dear Sir,

I have already lounch this complain on Aug 12 09, yet there is no action has been taken on this regard.
Thanks
Ravi N Kumar

Date -10/08/2009
> > The BSES
> > Area Janakpuri
> >
> > Sub: Cracks in Electric Pole
> >
> > Dear Sir,
> >
> > I am the owner of E -128 Jeevan Park
> > Uttam Nagar New Delhi 110059, There is a pole in front
> of my
> > house . In that Pole there are major cracks, I have
> already
> > attached the photographs for the same.
> >
> > My request to you that kindly look into the mater and
> do
> > the needful ASAP and do the needful.Incase of any
> incident
> > happen You would be the responsible for everything.
> >
> >
> > Thanks
> > Rupeshwari Devi
> > E-128 Jeevan Park
> > Uttam Nagar New Delhi -110059
> > Mobile No -[protected]
> >
> > Copy to
> > Mr Vishwa Mohan Kumar
> > Member Of Parliament
> > 122 Bihar Niwas
> > Chanakyapuri New Delhi

Dear ALL
Thanks for this forum.
well i would like to disscuss the issue regading misleading by BSES.
I am using my room hardly for 12 hr & using electricity for that much time only
but they are charging bill of 1200 which is almost four folds the normal if i ask for meter check they refuse to do so, what shuld i do
to be frank i m just using 2 tubelight, 1 fan, 1 refrigrator but still they are charging like any thing.
please provide any suitable major for the same

Dear Sir,

I want to draw your kind attention about my ESI & Payslip.i am the empioyee of Adecco Flexione pvt.solution & present working for BSES YPL. as LINEMAN ASSO. at the location in Surajmal Vihar Store ( C & M ).My Employee ID. is FWoo4778.
In the month of Mar.- Apr. i had applied for ESI CARD but i have not received till now date. i had required my monthly payslip but not received.
You are requisted to give my all Payslip & to give my ESI Card early to early.
Thankyou.

To

BSES
New Delhi.

We are facing the problem of late night power cuts in our are tughlakabad extn. BSES is doing power shedding between 12:00 p.m. to 5: 00 a.m. in our area which is after we all go to sleep after whole day work. In this hot summer it is just unbearable for us as our whole night sleep got disturbed due to this. School children get late for their schools, office persons face dizziness in their office due to short & disturbed sleep hours. The suffering is big for old people. We request you to adjust your power shedding timings upto 10:00'o clock in night so that we can have at least complete sleep after whole day hard work.

Sonika Gupta
[protected]

HI
I am Jyoti Jain.I live in Mohan Garden. My full address is
31/1, S.Extn., Mohan Garden Uttam Nagar New Delhi-110059. BSES is providing pathetic servies. Last two days there is no light in our area. We complained on phone but every time they gave us time and the whole day there was no light. There is no value of customes. They just pick the phone and said this is the fault in this rea and our engineers are working on that. They don't bother whether customer is irate or not or customer is facing a lot of problem.
BSES is providing services according to their choice. In a day they just provide 4 to 5 hours light. We are sick and tired with their service. Even Our Chief Minister they don't bother about it. In our area there is no water service, no roads and even there is no sufficient light.

I think if BSES cannot provide sufficient light then they should close there department.

Pls help us and take relevant action.

Sub : Daily power cut off 15 Hrs. to 23 Hrs

Dear Sir,

With reference to the above, we regret to inform you that since last two months we are suffering from Daily power cut off 15 Hrs. to 23 Hrs. in your district (Vikas Puri) area of Sec-3, Sainik Enclave, Mohan Garden along with Sec.1, Raksha Enclave except Avtar Vihar & Sec.2, Sainik Enclave. It has been too difficult for us to live without power supply in such a hot & humid weather and mainly during the time for rest after whole day working.

We are surprised to see that till now no preventive step has been taken by you. In this context we request you to focus your attention towards this problem and give us the immediate solution so as to enable us to work properly for the betterment of our Family & Nation.

Regards

Residents of
Sec-3, Sainik Enclave,
Mohan Garden

Sir,

With due Regards, I state that I live in Ekta Apartments Paschim Vihar (affiliated with B3 Paschim Vihar BSES Office) area New Delhi. Every Night their are 5-6 hours Power cuts including 3-4 hours during night Time. This hampers our daily activities everyday and causing huge inconvinience to all o[censored]s. Request the CM Delhi Mrs Shiela Dixit and BSES to take prompt action on it

Regards
Pandey Jee

Dear Sir,
I would like to inform you that myself Hari chand Resi. Of A-52 Vipin Garden Nidhi Garden Uttam Nagar New Delhi -110059, near PNB Bank.i am received bill of Rs 156, 000/- approx in the name of Sanjay, Sonu, and Shiv narayan against theft .but this electricity connection install on my rental property without my knowledge and without my NOC. So kindly do the needful and Save my Family.
Note:-Three applications are already forwarded to BSES Department but still no Action has been taken

Hi,

I would like to lodge a complaint on the voltage situation in my Building. I stay in Abul Fazal Block D 1/204, 6th Floor. The voltage situation is really bad, so much so that we are not able to use our electrical appliances. After taking to BSES, we were visited by a representative who just told us that nothing can be done about the issue. It is a very genuine concern.Pls get this resolved

Regards

Dear Sir,

I have place a Name change request for my home Meter vide request no. R[protected] . Whenever I check with BSES call center they say it will be done in next 3 days but now weeks have been passed no body call up.

Pls look into it.

regards
Bhupinder

Sir,

BSES RAJDHANI is directly encouraging the people of Delhi to commit theft by various means

and ways one of which is very meticulously designed for the brave ones. STEP ONE - Obtain

the authorised electric connection. STEP TWO - Temper the meter or directly tap

electricity from the electric pole from the evenning to the next day morning and again

disconnect the tapping wire in the morning. STEP THREE - Get caught in the act and let the

raiding party of BSES Rajdhani photograph your premises and confesticate your electric

meter. STEP FOUR - Now pay some cash to the Meter Reader and tap electricity directly

from the electric pole day and night without any fear of raid. Since now you have no

electric meter and you are not a customer of BSES Rajdhani. Moreover, the Meter Reader is

happy with the cash he is receiving from you, hence why should he going to report the

matter to his superiors. Use the same yellow cable of BSES Rajdhani as your tapping wire.

ISN'T IT VERY EASEY. One Mr. Radhay Shyam Rohella of RZ-119/RZ-120, (Q. EXTENSION), UTTAM

VIHAR, UTTAM NAGER, NEW DELHI 110 059 is exactly done the same and still enjoying the free

of cost benefit of electricity. Even he hasn't paid a single penny as fine for his deed.

Dear Sir,

Your bll no.842991 dt.25.5.2009 is nil and the reading is taken on the 21/5/2009 was 931. Your meter reader harrased me.His intension is not clear. He gives wrong information and ficticious reading even after taking correct reading from meter. Your meter reading deppt disconnected the light and removed service line wire from pole to my shop. Since, this thing done without any notice and my presence. My shop was locked and service line wire is my property. I had paid the cost of it.

When I came to know, I immediately met Mr. Paras Gupta in Hari Nagar office.I explained before him the facts about my earlier complaint dated march, 2007 and march, 2008.Since my bill was not pending even then they have removed the wire without informing me.Please restore the light by providing wire.
I am a sr. citizen and not keeping well.Disconnection of electric wire from pole is not justified.I request your goodself to look into it and do the needful.

Thanks and Reegards,

Surjit Singh Bedi.

Dear Sir,

My name is harsh Mahajan Living at BG6/46C Paschim Vihar New Delhi 63 on 1st August 2009 regarding 3 street lights not working since last 15 days, our nearby BSS office is B-3 Office, It seems like they are inviting thieves to steel our cars and bykes, After complaining 3 times in BSES Last complaint no 178 on 1st August 2009 in the name of Harsh Mahajan Mob - [protected] and before that I made a compalint on31st and 28th I was been told that it will rectify in 48 hours and its now 144 hours hours passed and still not been rectified, I am so fed up with the BSES service.

Kindly look into this matter and Please revert back to me on my cell no [protected] before my car been taken by thief.

Regards

Harsh Mahajan
BG6/46C Paschim Vihar
New Delhi - 63
[protected], [protected]