Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

13.10.2008

To,
The BSES Limited,
Building no. -1, Guru Harkishan Nagar
Opp. Gurudwara Paschim Vihar
New Delhi-110087


Sub.: Complaint Against Electricity Bill CRN No. [protected]
(Regarding excess bill for the month of August & September)


Sir/Madam,

This is with reference to the complaint against electricity bill. The above...

Sir,

I am a Senior citizen, Retired as ADDL Medical Superintendent DR R M L HOSPITAL, New Delhi, Inspite of repeated correspondence and personal visit to the office of B.S.E.S I AM GETTING INCORRET bill since last two and a half year and ultimately it was disconnected by labelling as exagerated amount pending, which was false ..Even after disconnection they are sending the bill as actual bill amount without noting the reading....

Dear Sir/Madam,
Applied for new PAN CARD vide application no.[protected] on[protected] at your Nehru Place (New Delhi) branch alongwith required documents and allotted PAN NO. Is - CADPS3938Q and COUPON NO Is[protected] As per online tracking My Pan Card Despatched at 29.09.08 but not yet received till date. please send me the courier in My Office Address immediately...
So Pls Enquiry the matter, and kindly sent my PAN CARD...br...

my crn no is [protected]
in previous months my meter is burnt i registered a complaint against it and it get replaced.
but i was billed with 2500 rs as security for new meter which is not my fault it all occured due to wrong installation of bses new meter kindly help me .
can i take some legal action against them...

I reside at 22/21-B Tilak Nagar, New Delhi. I have lodged 3 times different complaint of one particular streetlight with the 23 block Rajdhani BSES office. What to talk of repair even no one has ever visited the site even. When I contacted one Mr. J.S.Tyagi, who I understand is the AE/JE and incharge of the streetlights, he talked very rude and did not care that a senior citizen was talking to him for a social work only and rather challenged...

Dear Sir,
I am Living in E-521, DDA Flats, Pocket-3, Bindapur ND-59. The street light light in front of my house not working since 2 month even whole street is under darkness not a single light working here. i have made complaint by BSES coustomer center which no.[protected] and also make on line complaint by www.bsesdelhi.com which no. is :-01626 but after a long time when no action taken my cmplaint by BSES i try to make complaint...

Sir,
I m living at A-9-B (Old) D.D.A Flats, Paschim Puri, New Delhi - 63. We have the common space of our electricity meter installed at one place where all other people's meter installed & my family has to go rajasthan due to the death in our relation. But when no one in our home was our meter was stolen whose complaint was given to the nearest police station on dt. 08.07.08 & the same was informed to the B.S.E.S. office...

I am residing in A 20 Defence colony having a public park in the front. For a very long time the park was practically with out lights which was rectified recently. But now the noise coming from the sodium vapour lamps connection is so loud and continuous i can not sit in my Living room and neither can i come out to my balcony. I think there is some voltage or transformer problem which need to be addressed to save the botheration for people...

gud evng sir/ma'm.
i m going to purchase house in shivaji enclave, which comes under ur Tagore_Garden district office. one electric pillar box is situated just infront of that house and on 14th august one person lost his valuable life due to electric current from that pillar. after that the owner of that house has tried his best and contacted to ur office but till now that box is not removed.
i want to ask one thing that...

I am Shiv in My house i lost Power at 4am on Sep 19th 2008. I called Customer service- many times they have given me four
Complaints No# 1837 - 830 & 1229 . Evry time they said that within 45 minutes a technician would reach at my home,
I can not call private technician as evrything is under-ground- I do not have words to Explain my problems- But They should
Understand the Criticality Of this . Its been a night...

my name is vishnu kumar and i live in 1/1588, mansarover park, shahdara, delhi 110032.

there is electricity pole nearby my home.from one month the tube light of said pole is not working. i've done a complaint to the complaint center at G.T.Road Shahdara on 03.08.2008, the technician was came for repair the street light. after checking of street light he told to me that the ELECTRIC CHALK is damaged and i've to change...

I had applied for a new connection for my DDA flat at Bindapur, Delhi. The new meter was installed in my flat on 24.08.2008. But there is some fault in supply cable from distribution box to meter, the persons who installed the meter said that to rectify the fault is not their job. Since then i am regularly booking complaints on the company website and telephone helpline, but the problem has not been sorted out, even i have not got any call...

Dear Sir:

I am residing at Tilak Khand, Giri Nagar, Kalkaji, New Delhi - 110 019.

We are facing lots of problems due to load shedding by the BSES Rajdhani. They cut the electricity for 6-7 hours a day.

Even the cut the electricity in the midnight 11.00 PM to 1.00AM everyday, since few days. Due to the load shedding each and every family disturbed their daily routines as well as their kids's....

Dear Sir,
I am staying in the area where BSES services are not available but it does not mean that my complaints are not being taken seriously if I making a complint for the area where I am not staying. Almost a month back I had made complint ( No. [protected]) that some of the street lights on Kalu Sarai road(Infront of the Azad apartment) near IIT, Delhi are not working. Since hundreds of small children are daily passing through...

IT FINDS VERY DIFFICULT TO UNDERSTAND THAT THERE HAS BEEN DAILY FOUR OR FIVE TIMES POWER FAILURE BETWEEN 10 TO 12 P.M. WITH A GAP OF 5 TO 15 MINUTES DUE TO WHICH OUR SLEEP GOT DISTURBED FOR WHOLE NIGHTS RESULTING TO RESTLESSNESS NEXT DAY COMPLETELY. DUE TO THIS PROBLEM OUR POOR SCHOOL GOING CHILDREN HAVE ALSO BEEN DISTURBED AND DUE TO RESTLESSNESS THEY COULD NOT FIND THEM FIT TO CONCENTRATE ON THEIR STUDIES.

BSES RAJDHANI...

There is a sub staion near Retreat Apartments, 20, I. P. Extension, New Delhi 92. All thehawkers on this Mother Dairy Road Have been stealing power fron either the sub staions or from the high mast ligts . All this is happening with theassistance of the saff employed here as they do no want to acknowledge that this is happening with these people taking bribe from these very people and do not take any action even on thec complaint. This...

I live in QUTUB VIHAR, PHASE-1, NAJAFGARH, I applied for a new 2 KW connection from BSES and submitted my papers, when i did not get any responce from them after 40 days i went to the BSES office NAJAFGARH for the enquiry, where mr. Manish (relationship officer to whom i submitted the file) said that "your file is lost and you have to submit your papers again" i did that as well, then i was told that i will get only temporary connection,...

I live in a farmhouse in Sultanpur Village on Mehrauli Gurgaon Road and the area falls under the D4 Vasant Kunj Complaint Center . We have outages on a daily basis and complaints made to the centralised complaint center do not yield any response in terms of reasons for the outage and likely time of resolution, the common reply being that they have no 'local information' . This forces one to call the complaint center directly and...

Ref: CRN No.: [protected]
& CRN NO: [protected]

We registered a complaint on 17th June 2008, about no supply at the telephone number mentioned on our bill: 39999808
complaint no.: 3693. No action has been taken till now. What does this mean, that customer be left without any light or electricity and suffer the losses. we have a shop at this premises, and without light, it is too difficult to locate goods....

Dear sirs,

You have arbitrarely / forcefully installed new yellow colour steel electricity - box on our roof without our consent on dtd.13/06/2008 by a private contractor. We have refused for installing this new box to your contractor but their person have not listened us and forcefully fixed new electricity box on this pole.

Intitially, when we had taken electricity connection in the year 1955, this pole...