Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

Respected all
My light have been gone for 2 hours please solve my problem as soon as possible
Thank you
Delhi 110059 uttam nagar East
Milap nagar F block near Himalaya sagar restuarant

We had applied for pole shifting on 18/03/21 however despite depositing the estimate the work was not executed, luckily for us the payment made got adjusted witb our electric billing over the past year. now however after a year they have decided to execute this request for pole shifting, which is now no longer required due to lapse of time and accordingly we had dropped the development of the plot, yet they have loaded the electricty bill with this amount of rs 2, 19, 304/- we are even unable to pay for the electricity consumed due to this unlawful loading of the bill with expenses for a job that was never executed and now not required

FREQUENT POWER CUTS

Date :16/04/2022

Respected sir,

I am residing in street no. 25 Sant Garh, Tilak Nagar 110018. From last few weeks there are frequent uneven cuts of electricity supply. Electricity cuts off in day time (any time) as well as at night time (any time) also and its about more than 1 hour.

As you are well aware that 10th board exams are over the head and also the increasing temperature of Delhi. We are facing a great problem with current status of power breakdowns. Students are suffering the most.

So you are requested to kindly look into the matters of these regular power cuts in our area and solve the matter ASAP.

Eagerly waiting for your instant action & kind reply at [protected]@gmail.com

Thanking you,

Regards,
Vandana

Dear sir
A three phase high tension wire of 11000kv is running naked along the boundary wall of our society. There is likely a danger of getting it a short circulated due to the earthing it by the growing branches of trees there. We have to get the same branches at some interval.
It is therefore requested to get the same HT line insulated.
Regards
O.P Singh
4c pocket 1, Sector 7 Dwarka
New Delhi
Near Palam flyover

Sir,
I had applied to change the name on the meter in
september 2021 but the name has not changed yet and
talked to the customer care,
they said that it is not Now there will be no change,
so cancel the whole order and apply new but the
order was not even canceled since one month and i am
unable to apply new order for name change.
Ps the help assistant as i am outside of Delhi due
to work.

CA No[protected]
Order :[protected]

I would request them to kindly shift the supporting wire attached to the electricity pole number NZD G229, 3-4 ft. right side from the present position as it is obstructing my house gate thus we are unable to move our cars in and out from the stilt parking of my house. I have been visiting the BSES office in lodhi road for the past two years and submitting complaints regarding the same but no action has been taken yet.

Street no . 3 pillar not continues to glow . Please help us we are facing alot problem from a week. Please perform repair services as soon as possible

Dear Sir/Ma'am,

I lives in Madhu Vihar, near Dwarka Sec 5, since 22 Feb, 2022 Street lights are damage on this road, It is affecting women's, childrens & old age's security.

Please help and ensure that they are functional by today evening positively.
Appreciate your support.

Thanking you, ,
LaxmiPriya
[protected]

I live in 14-B DDA Flats, Shahpur Jat, New Delhi - 110049

For the last three years, there has been a recurring issue with the electrical supply to our building, which even after endless number of complaints to BSES, hasn't been resolved.

Our electricity supply gets recurring power cuts, multiple times a week, sometimes multiple times a day. Many times the power cuts last over 90-120 minutes even after registering a complaint. One of the common timing of power cuts to happen is early morning, between 6am and 9am, when we have to run our water-pumps, cook food, get ready and leave for work.

If there's a two hour long power cut once in a few months, that's still understandable. Things break down and it takes time to fix them. We are not unreasonable. But when such power cuts happen every second day, it's extremely frustrating. We are not living in the nineties Delhi anymore, when there used to be hours long load shedding everyday.

To add salt to the burn, these power cuts happen only to our building alone, while other DDA buildings around us continue to receive smooth power supply. Sitting in the dark while all the street lights around us are lit up bright, greatly adds to the frustration. The reasoning for this given to us, is that some smart person in the past, got BSES to shift the electric line of our building from the one that supplies to the DDA flats (which our neighbours are connected to), and changed it to the line that supplies the Shahpur Jat village. So we get power cuts, whenever the lights are out in the village while the rest of the DDA flats continue to enjoy a smooth supply of electricity.

I don't know where to begin, about how problematic this rationale is. If BSES is saying that, the lower income demographic who reside in the village gets such shoddy and poor service of electric supply, and they have known that this has been recurring issue for years, and still not bothered to find a long term resolution; then I'm sorry, they're being classist and discriminatory. They're unethically depriving the village of parity in service quality that the middle class residents of the DDA flats have been privileged to for at least the last three that I have witnessed this, but perhaps for far longer.

Besides, it's not like the village residents are not paying their electricity bills, same as I have been routinely paying my bills every single month. We all are entitled to the same quality of service as everybody else. And when we register multiple complaints about the same issue over and over and over again, it is BSES's fundamental responsibility to find a long-lasting resolution instead of applying short-term band-aid resolutions and inconsiderately letting this issue recur every single day.

I have patiently waited for three years before bringing this issue to this forum. But my patience has run out. I expect a formal response from BSES on this and open a channel of constructive communication, regardless of what resolution is devised. Because turning the lights back on after two hours is not a resolution, if it's going to go out again the next day.

The bills for months of January and February 2022 have been exceedingly high. Kindly reconcile from previous bills and correct the billing. If necessary, the meter may please be checked for correct running.

Hi, my name is Pawan and I'm a resident of West Sagarpur, New Delhi. I've shifted to a new rental accomodate 3 months back. In first month my electricity came up ₹0 coz only 53 units were consumed and in 2nd month it went upto 138 units which is totally impossible because we even stopped using few of the appliances as compared to first month and now in third month it skyrocketed to 309 units with exactly same number of appliances we used in first 2 months. There's literally something wrong with electricity meter installed. I've called multiple times already but no one even visited yet. In such pandemic times its quite burdened for me to pay such bills for which i haven't even consumed. Please look at my concern and take appropriate actions at the earliest.
Pawan
West Sagarpur
New Delhi
Contact number: [protected]

Sir,
I am a resident of Pocket A-8 House number-129, Kalkaji Extension, New Delhi-110019. There is a Ashoka tree in front of my house which has grown really tall and now touching electrical cables. It's branches are also entering my house's balcony . It may cause a great loss to life and property if it rains. I request you to kindly trim this tree before it’s too late.
Kind Regards
Raghubir Singh

My name is RAM PRAKASH. I’m a senior citizen person, I have applied for name change in electricity bill which was previously on my wife’s name which was MS. SUSHILA DEVI who died due to cancer in 2014. Now I want to change name in BSES YAMUNA POWER LT. BILL CA N0.[protected]. I have requested many times but they have harassed me every time whenever I used to visit BSES office they have created different issues. They have never told me proper details at a time they have created many excuses every times. I have all the documents regarding to name change in electricity connection like current BSES electricity bill, valid property documents, valid Death certificate of my wife, & valid aadhar card but they are not completing this process. when I have visited last time at BSES branch office they told me that you have to submit IBOND for name change in connection.
Kindly provide help to me for name change in electricity connection.
Thank you
Mob No. [protected]
CA No.[protected]

I appreciate changing of old meters with the new electric meters which was done at my premises long back. As per Copmpany's special drive, old electric connection wires are being replaced with new yellow coulour wire from pole to the meter in the area. But mine is still pending which causes frequent power break-up due to old wire. It will be a wise step if action is taken on priority to replace the wire at the earliest. My address and other details are: Name: Subhashis Dutta, Address: A-90 Chittaranjan Park New Delhi-110019, District:Alaknanda, CA No:[protected], Last bill paid: January 18, 2022, Bill amount paid: 120INR
Thanks,
Subhashis Dutta

BSES RAJDHANI द्वारा गलत तरीके से इलेक्ट्रिसिटी पोल बाक्स का इंस्टालेशन किया गया है जिसकी वजह से परिवार को जान का खतरा बना हुआ है, कृपया उपरोक्त पोल बाक्स को हटाने की कृपा करें वरना कोई अनहोनी होने की प्रबल सम्भावना बनी हुई है, हमारे परिवार में छोटे बच्चे भी हैं, इलेक्ट्रिसिटी पोल का बाक्स एवं मेन पावर सप्लाई का तार हमारी आधी बालकनी से होते हुए जा रहा है, कृपा करेके पोल बाक्स को और मेन सप्लाई तार को हमारी बालकनी से हटाने का कष्ट करें, ताकि भविष्य में कोई अनहोनी/जान माल का खतरा ना हो।
इलेक्ट्रिसिटी पोल का एड्रेस निम्नानुसार हैः
POLE NO: BSES PLM U951
ADDRESS: RZF-757/28, STREET NO-2, RAJ NAGAR PART-2, PALAM, NEW DELHI-110077

धन्यवाद
गौरव सिंह
[protected]

BSES meter is installed in our premises. After installation we got our first bill wherein it registered 315 readings while we do not use Air Conditioners, Heaters or Fans in this season. Only lights are used whenever necessary.

My electricity meter runs very fast and shows enormous bills. We are away the whole week and I fail to understand how this meter reading running so much fast, when we off d all light and home appliances, I want the meter check or changed
Details: in 3 days on of all d appliances meter gave 77unit

I resident of sewa nagar, sabzi mandi is here by to complain over street lights issue as all the street lights are not working due to which its difficult to get out at night. so i request the department to fix street lights where necessary and make it as earliest as possible
Name: Geeta devi
CA no. :[protected]
Billing address : site no. : 109, sabji mandi, sewa nagar, new delhi 110003
Division : nizamuddin
Mobile no. [protected]

Please check as suddenly the meter is consuming between 900-1100 units every month in winters with not many appliances used. Used are three led tube lights and one refrigerator in past two months time with average usage of television everyday.
With Sam e appliances and AC in summers it was around 200-300 units every month only.
Please have this checked.

Respected sir, I am DEVENDRA SINGH RAWAT and I am living in devli khanpur kh no. 686. by this complaint letter I want to inform you that I got an overcharge electricity bill. While neither I nor any of my family member were at house since 2 months.
I request you to please correct my electricity bill and I hope you will do something as soon as possible.
CA NO.[protected]
METER TYPE- 1PSK
BAG NO.[protected]
CYCLE NO. 23
POWER FACTOR- 983
SANCTIONED LOAD - 2.00KW