[Resolved]  Rajdhani / Yamuna Power [Bses] — Overcharging of Electricity Bill

Respected Sir/Ma’am,

BSES Yamuna Power Ltd.

Subject: Excess billing against CA No.[protected]

Bill No. –[protected]

Date: 14.07.2021

This is bringing into your notice that in the first week of June 2021, I received messages from BSES for submission of self-reading due to pandemic, on 6/June/2021 I submitted the self-reading, then in the first week of next month (July) I tried to submit self-readings through BSES app, but I was not allowed to submit readings.

When I received the bill in the next few days, I was shocked to see the bill amount which was 24, 633.47,

In which Rs. 7, 638 has been added for the month of May,

I want to know why I was not allowed to submit self-reading? And none of the employees of the electricity department came to take the readings due to the epidemic, then on which factors the bill generated of this much of amount? the previous bill was Rs. 7, 638 and this time how was it generated for Rs 16, 995?

I am shocked to see such a bill, till date this much of bill has not come, you can check our previous bills.

I therefore seek help of this forum to resolve this excess bill matter which is a cause of great anxiety and harassment.

These grievances should be addressed at the earliest.
Was this information helpful?
No (0)
Yes (2)
Jul 22, 2021
Complaint marked as Resolved 
with so much hope i did complaint but it is very unfortunate to see my complaint marked as resolved, My complaint is still pending, neither did they call nor email me. This is a really annoying situation for me. Please solve my matter ASAP since 23rd July 2021 is the due dat.
Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Rajdhani / Yamuna Power [BSES ]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1287
    Pending
    0
    Resolved
    369
    Rajdhani / Yamuna Power [BSES ] Phone
    +91 11 3009 9999
    Rajdhani / Yamuna Power [BSES ] Address
    Substation Bldng, Near Town Hall, New Delhi, India - 110006
    View all Rajdhani / Yamuna Power [BSES ] contact information