Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] — No clue about the issue of degree and RGPV phone calls not being answered

Address:

Gwalior

I am an RGPV pass-out student. I had applied for my Graduation degree( MITS, Gwalior college - B.E - IT Branch) about an month ago.
In order to apply for my Master's, I need my degree urgently. I am ready to apply for the tatkal option(if any) or visit the RGPV, Bhopal campus but no one in the office seems to respond to the calls.

I have been trying to contact the office from last 2 days with no answers. Tried almost all the numbers present on the website or customer service but they don't seem to be responding.
This unprofessional and unethical behavior of the staff is putting students' career at stake. I request you that strict action should be taken against such irresponsibility.