Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] — Problem regarding the RESULT

Address:

Bhopal

Respected sir,
I am a student of RGPV university and my complaint is that, i have given the 7th semester exam grading system once in september 2020 and then again in feburary 2021 and the theory results are coming the same, and 8th semester grading system exam was not conducted in septemeber 2020 and still the result was announced and i was declared FAIL, in feburary 2021 the 8th semester grading system exam was conducted and still my result is FAIL. I do not understand that how can i fail twice in an exam which was "open book examination" . And my result was declared in december 2020 by then even the revaluation lines were closed.
Last time i called in the university no one picked the called i called on every number given on the official rgpv website -https://www.rgpv.ac.in/, i have emailed the university and the only answer i get is to visit the university or contact them, which i did contacted but no one responded.
Sir it is my humble request to you to please talk to the university because it doesn't matter how many times i give the exam the result is always the same "FAIL".
And due to COVID we are giving the exams from our homes . Full Madhya Pradesh is under lockdown the university is closed, the colleges are closed, how can i visit the university ? Still i always get the email from university to visit or contact them (no one respondes).
Sir please help me !!!
Branch Name - B.arch
Roll number -0809AR141107
College name - Hitkarni college of township and planning, Jabalpur
University name - Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal.