Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] — Rgpv marked me absent in one exam (3rd sem)

I am yash Shrivastava (0133EC191123), a b.tech student of EC branch pursuing my degree From rgpv . Rgpv marked me absent in one subject (BT-301) in open book examination held in feb2021 for 3rd semester.
I have tried contacting my college as well as University but nothing has been done till now . I mailed them messages but still they are not reviewing my issue.

I have receipt of the answersheet that I submitted and I am attaching it along . I keenly request you to fix this matter as soon as possible
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Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] customer support has been notified about the posted complaint.
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    Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] Phone
    +91 755 2678 833
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    Abbas Nagar, Gandhinagar, Bhopal, Madhya Pradesh, India - 462033
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