Claimed

Raksha Health Insurance TPA Complaints & Reviews

1
Last updated Feb 29, 2024
Complaints 235
Resolved
36
Unresolved
199
Quick Links
Statistics
Share
Contacts

File a complaint to Raksha Health Insurance TPA

Having problems with Raksha Health Insurance TPA?

File a complaint and get it resolved by Raksha Health Insurance TPA customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Raksha Health Insurance TPA
Customer Service Contacts

Raksha Health Insurance TPA Phone Numbers

Toll free
1800 180 1444
31
28
1800 180 1555
6
4
1800 220 456
2
4

View more phone numbers

Phone
+91 12 9428 9999
15
12
+91 22 6787 6666
3
2
+91 80 4283 9999
1
3

Raksha Health Insurance TPA Website

Raksha Health Insurance TPA Head Office Address


India

Raksha Health Insurance TPA reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
amitranjan2202
from Araria, Bihar
Mar 3, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
Report
Copy

Claim passed on 16th of december 2021 but payment not received yet

Address:punjab national bank haripur dist araria pin 854318

I am amit ranjan. my raksha tpa member id is M58326543pnba. i had lodged a claim in last week of nobember 2021. my claim was passed on 16th of december 2021. but claim is yet to be setteled. i made complain through email as well as telephone to customer care but are they are not resolving my complain. i am completely fed up this time. kindly look into the metter and please suggest whether i should move to other channel to complain. my mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gurmej
from Nurmahal, Punjab
Feb 20, 2022
Report
Copy

Medical claim not sanctioned

Address:chandigarh

Sir, I am bank employee and my pf no 85031, I have submitted bills/ documents as per delivered by hospital to raksha TPA, but later on mail received that some bills are not attached, than I collected the same and sent by registerd post to office raksha TPA Chandigarh, but till date no any reply and not sanctioned my claim, I have many times call to raksha TPA office Delhi and they informed me to call Chandigarh office, than I call and get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheenam khan
Feb 18, 2022
Report
Copy

After query reply claim not proceed

Address:Jhalawar

Even after query reply claim not proceed...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
M
milli madaan
Feb 12, 2022
Feb 12, 2022
This thread was updated on Feb 12, 2022
Report
Copy

Reimbursement not settled

Address:Chandigarh

This is to bring into your notice that I Mridula Madaan is a policy holder of PNB oriental mediclaim policy ( Policy no - 231290/48/2021/1754) from past 8 years. I have been consistent in paying my premium on time. I have a complaint regarding my hospitalization last month.

As on 24/1/2022 I was admitted to Max hospital Mohali due to severe infection in my legs. I was admited to emergency and was shifted to ICU for exceptional...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
mamchand6029
Feb 10, 2022
Report
Copy

Delay in claim settlement

Sir,

This is in reference to claim no. [protected]

Member ID : SBIG[protected]SBIACHD

Policy No.: [protected]-01.

Please note that this medical policy belongs to my husband Mr. Mam Chand who unfortunately passed away during treatment.
Now, I (spouse) am claiming reimbursement on behalf of him.
It's been a long time since his claim settlement is pending. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swatigupta312
from Delhi, Delhi
Feb 3, 2022
Report
Copy

Claim rejected on false grounds and without any notice.

Address:Faridabad

Claim number : [protected]
Member id: SBIG[protected]IITBV
The CRCM saying claim rejected due to ectopic pregnancy but it was not the case and when contacted telephonically they say different things. Everything was submitted and every document was checked multiple time. While in the last they rejected the claim on false grounds. Such fraud company don’t know they ask for paying premium if they have to reject everything...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vipin kumar tara
from Agra, Uttar Pradesh
Feb 1, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
Report
Copy

Not payment claim no.144222122708479

Address:Faridabad

I am member of raksh tpa of sbi gen insurance of retired pensioner work member is.SBIG[protected]SBIDEL and submitted bill of my wife SHARDA TARA with claim number [protected]whereas angoplasty was done by tpa mediassist of orient insurance company and adviced TMT after 6months under angoplasty but now I have only sbi gen insurance policy and no alternate to submitt bill to you which I have referred to you before test for cashless and adviced...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rivan
from Jaipur, Rajasthan
Jan 29, 2022
Report
Copy

Claim Passed but amount not credited still

Address:jaipur rajasthan

Member Id M58307991PNBA
Policy Number [protected]
Insured Name Mahesh Kumar Jajoriya
Patient Name Sonu
Relation Wife
Admission Date/ Discharge Date 15-NOV-2021 / 18-NOV-2021
For the Treatment of Spontaneous vertex delivery,
Hospital Name mittal hospital and research centre
Claim Amount Rs. 51152/-
Cheque No No Cheque Number
Approved Amount Rs.47692/-(Net Payable)br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vpo Katehra Fazilka Punjab

Claim number[protected]
Sir my name is Sandeep Kumar Jyani member ID M[protected]PNBA my tpa claim is of February 2021 and it's about 1 year my claim has not been settled I want to complain against tpa Chandigarh office against amandeep, shubham, Rohit and Mr Kunal Brar who is misguiding me from the last one year and has not settled my claim which is already passed. They are mentally harassing me from the last one year if my claim...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jagdishkumar60
from NEW DELHI, Delhi
Jan 19, 2022
Report
Copy

MemberID:-SBIG1443000702SBIADEL Claim No:-144222122703935

Subject: MemberID:-SBIG[protected]SBIADEL Claim No:-[protected]

Dear Sir,
I have submitted all required documents by Speed Post on 24/12/2021 confirmation of Delivery Status screen shot attached with this mail, I have sent 4 to 5 reminder till date but your claim manager not taken any response although he has sent reminder again and again today I have received another reminder through email.
I am not understand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khanfiroj
from Singrauli, Madhya Pradesh
Jan 11, 2022
Report
Copy

Claim not settled

Address:Navjeevan vihar sector no-04 vindhya nagar Singrauli Madhya Pradesh

My claim is not settled by raksha health insurance tpa....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neelam sikka
Dec 31, 2021
Report
Copy

Non receipt of claim amount

My claim number is [protected]. Claim was passed but according to your staff statement, amount of Rs1127/- was deposited in the account which was closed? I am in contact with them for the last two years. Several times I've given the account number as demanded by them.
Amount hasn't been credited yet.
Please check and credit the amount in my account.

Neelam sikka...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay Sunke
Dec 30, 2021
Jan 11, 2022
This thread was updated on Jan 11, 2022
Report
Copy

Claim no 90432122703091 /TP01573040021900248909 ( Uploaded In CWISS )

Hello- I raised my claim on Dec 18 on Raksha portal and got first and last response on Dec 24 asking to provide further documents. I did provide all the documents via e-mail to Pooja Keluskar (pooja.[protected]@rakshatpa.com) and also uploaded all docs on portal .

I asked if I need to do anything further, after that I sent 4 reminders and cc second and third escalation Mr. Darshan Surve and Amit Hegde. NO response yet. Shockingly,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sandeep Raj Daftary J
Dec 29, 2021
Report
Copy

Incorrect Report Submission to LIC

I have done my Video MER through Raksha for LIC policy No[protected]. However the medical report submitted is incorrect Gender and inspite of many requests they have not corrected.

Due to this my LIC policy has not been revived. All costs associated needs to be brone by Raksha TPA including interest on the policy as your call centre numbers are always busy. We also tried called Manjunath ( [protected]) who handled our case from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahul.jain539
Nov 27, 2021
Report
Copy

Query replied but claim not processing

My member ID is O[protected]N & sent an reimbursement claim to Raksha TPA on 3rd Nov'21 & received by them on 8th Nov'21, since that time I'm getting query letters regarding documents which I have already submitted originally via courier but again it's showing under queries which cause o[censored]n-necessary delay in claim processing. The major requirement of documents is "Disability Certificate" which I have kept original in my hand & the...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rakiiiiiii
Nov 22, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Report
Copy

Rejection of my claim with out asking any query

Address:Rakesh R bank of india mariyamman koil Street kappur villupuram

Claim number [protected] and [protected]
My mother is suffering from tuberculosis (Granulomatous mastistis, consistant with tuberculosis). I have requested for the claim as mentioned above in raksha tpa, but my claim was rejected with the reason that the illness is not covered under domiliciary claim. But actually tuberculosis is mentioned in domiliciary claim. I don't know why raksha tpa rejected this. Actually my mother...
+8 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vineet Tandon, PMP
from Gurgaon, Haryana
Nov 14, 2021
Report
Copy

Intentional Avoidance of reimbursement

Hi
MY mother went through Spine surgery on 14 August in Artemis Gurgaon...basis my policy i am eligible for pre and Post expenses

Since i had heard of missing bills in transit...i myself went to Faridabad office and submitted Original bills and Scans...to my surprise the receiving is done by a guard who just dumps them in an open box and doesn't give any receipt too

I have been following up with them to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Submitted two different admission dates claims on 14 th sept 2021 rs.36575/- and rs.32440/-settlement of the claims is pending from 2 months no ahy update from raksha or not replying the mail....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avimukteshwar
from Kanpur, Uttar Pradesh
Oct 26, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
Report
Copy

Regarding Claim

Address:807,cyber height,Vibhuti Khand gomti nagar, Lucknow-226010
Website:www.rakshatpa.com

My father had cataract surgery from non network hospital. I think thast the only reason for non settelment of claim because i have submitted all the original documents... and what they are continuously asking is original bill of hospital which i have already submitted.Now, I have photocopy of all original documents. They sent me 2nd reminder durig peak covid time in april, 2021...and after 15 days since not able to reply to them they repudiated...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav Kumar Agrahari
from Lucknow, Uttar Pradesh
Oct 17, 2021
Report
Copy

For not clearing my claim number 90432122122037

I am submitted all my documents on raksha app but they didnt respond properly also his app doesnt respond on documents submission thats why my submission of documents got delayed also their toll free not working also now i submitted all original documents for query number [protected] but it is closed by tpa without consulting with me. Kindly solve the issue and clear my claim amount. Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy