Ramkay TVs — Problem in scooty pep plus

Address:600041
Website:www.ramkaytvs.com

Problem 1 - I have purchased Scooty pep plus on from Adyar Ramkay TVS during first week of February 2016. From next onwards I had kicker starting trouble (I had to kick 20 + times) every day morning however self start was working fine. I had reported this to Ramkay agency and they said its fixed. Again the next day I had the starting trouble with kicker and the engine ideal state get switched off frequently and this time I approved assistant manager, the assistant manager over there was very bad that he didn't even given focus to what we are saying and later I had to shout the next day to get his response and task done. This pattern continued 4 times back and forth but still no permanent resolution
Problem 2 - Vehicle suddenly stopped while running while my wife was driving in the road (looks like spark plub got removed) and someone helped by road side to get this fixed. This was reported during the first service, however after 4 days from first service, the vehicle again stopped on middle of the road while running and it is again with the spark plug. when got the Ramkay mechanic, they said that the spark pin is not there properly and he changed new spark pin.
Combinely I had been to Ramkay showroom 6 times till I bought this Scooty and I have 3 complaints with TVS. I finally decided to return this vehicle. We tried talking to then to get the refund but we didn;t get any proper response
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Mar 28, 2016
Updated by grajraja
Today, I received a mail saying that "As discussed we have fixed your vehicle and driven your vehicle for 20km and everything is fine. Please take your vehicle delivery".
Complaint comments 

Comments

Scheduled service was refused. I had called on Saturday (21/12/19) and was asked to come on 24/12/19 after an appointment was booked. But when I went today, NO appointment was booked and do they refused service. I have a problem because the button start is NOT working. Now it's more than 10 days and service is not arranged yet. Horrible service...

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    Chennai City Corporation, Tamilnadu
    India
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