Rana Motors — compliant regarding poor quality of service

Address:

New Delhi, Delhi

Dear Sir/Madam, With reference to above subject the details are as follows. 1. My WagonR car DL3CBS5536 serviced on 05/06/2015 vide bill invoice no- BR15003557 at wazirpur industrial area workshop. 2.Normal service of my car cost me Rs.10214/- without any major part change in service. 3.Before i send my car for service i never feel smell of petrol while using AC nor without AC.But after the service there is strong petrol smell of petrol in my car while using AC and during the time when i was not using AC. 4.I complaint regarding the problem on the same day when i drive my car.After that I personally visited your service centre on three different dates as per coordination with your team (Last visit on 25/06/2015) and they ensure me that the problem is resolved but true speaking the problem is still same. 5.Due to this problem my family member were very uncomforted as two of my family members suffering from allergic problem from such kind of smell. The trust which was build up by your marketing team due to which i purchase new SWIFT DZIRE car three month back from your end was vanished due to poor quality of service at your workshop. After spending a huge amount in service simple i bear a trouble from rana motors. I hope for your response and commitment towards customer service. regards Hemraj singh PH-[protected]