Rapido — ban rapido now

Aniket halder (Wb20ba4733 - tvs jupiter) denied to pick me up from the location and also denied to cancel it, himself and insisted that i do it, from my end!
Sharing the screenshots to prove the same, and i also have audio records for it.
Rapido did not have a proper complaint portal to resolve it.
(Attaching one such screenshot)!