Rapido — the driver sent me abusive messages

I have booked a ride from manyatta tech park to kagaddaspura in bangalore... The driver called me and said that he couldnt pick me up and asked me to cancel the ride... It was his mistake for not picking me up... So why should i cancel the ride? He was continuously calling me to cancel the ride and then i cancelled the ride... After he sent me messages that was very abusive... He scolded me with very bad words... I have mentioned this issue in rapido customer support but they are not responding