Raptakos, Brett And Co. Ltd — lactodex 1

snoel

from Mumbai, Maharashtra

Address:

W/O RAMACHANDRAN MANIVANNAN, LIG 1/320 DEENDAYAL UPHADHAYA NAGAR, NEAR PASSPORT OFFICE SECTOR 2, Dehradun, Uttarakhand, 492010

I purchased Lactodex 1 for my five-month-old son. Due to unavoidable reasons, he is formula milk fed baby. On 24/3/19 late night, I opened a new pack of Lactodex-1 and found it full of insects and worms. The batch number of the product is T18167 with expiry in Dec-19. The product contained many worms and insects. A complaint was made regarding the same to the manufacturer(Reptakos, Brett and Co Ltd). But we have not received any response so far from them. This is the second Lactodex-1 pack which was received in such worst condition. I have earlier purchased one Lactodex-NMW -1 pack which also contained some black particles in it. At that time I did not make any complaint on this issue. The company is playing with the lives of the babies telling that they are making baby food. It is not a simple thing to ignore.

+2 photos

Was this information helpful?

No (0)

Yes (1)

Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2021

Raptakos, Brett And Co. Ltd Customer Care's response Dear Sir,

This complaint is of 2019 and not received by us. The consumer has to give his contact details with the product for further investigation of the product.

We apologies for the inconvenience caused.

Customer care wing