Raptakos, Brett And Co. Ltd — Regarding the packing of the biscuits

Address:Lucknow, Uttar Pradesh, 226001

Hello, I am currently using a threptin biscuits packed by raptakos, brett and co ltd of batch no-C150778.while eating, I found a human hair coming out from the biscuit and this shows the poor handling of product and low level of hygiene during the packing of the biscuits.i would like you to take strict actions against this as hair when swallowed can be fatal.
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Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.
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Mar 25, 2021
Raptakos, Brett And Co. Ltd Customer Care's response
This complaint is 2016 and no contact details are mentioned.

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Your product LACTODEX LBW contains moisture with Batch No.T16061 Expiry Date 08/2017, as told by the Doctor, which was sold to my customer on 04/03/2017 and the same has been returned to me, as the Doctor told him not to use it.Now the tin of the said product is open., so kindly tell me what to do.
I purchased the large size tin 1 kg Threptin biscuit tin and after opening there was unusual smell. I am buying from last 25 years and faced this issue first time.I returned it to to the medical store and they sent the tin for replacement.We have contacted the company RM several times but not getting any response.

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    Raptakos, Brett And Co. Ltd Phone
    +91 22 4085 6000
    Raptakos, Brett And Co. Ltd Address
    21 A, Mittal Tower, A Wing 210, Nariman Point, Mumbai, Maharashtra, India - 400021
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