Raptakos, Brett And Co. Ltd — URGENT COMPLAINT Worms and Worm Eggs Found Inside Lactodex 1kg Formula

This is an extremely concerning and unacceptable issue for a product intended to be fed to infants. A product with such contamination should never reach consumers. This is a serious quality and safety concern involving a 1 kg Lactodex formula and should be urgently investigated and reported.

While preparing my daughter’s feed today, we found a worm in the formula. We had already used about one-fourth of the tin. After checking the remaining powder, we also found multiple worm eggs inside the tin.

We have photos and videos as evidence.

This is extremely concerning as this is an infant formula. Please investigate this matter urgently and advise us on the next steps regarding the product.
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Raptakos, Brett And Co. Ltd customer support has been notified about the posted complaint.
 
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Dear Mr. Modi,

We sincerely regret the concern caused to you and your family. We understand the seriousness of the issue raised regarding the Lactodex product and would like to assist you at the earliest.

To enable our team to connect with you directly and take this matter forward, kindly share the following details:

Contact person’s name
Mobile number
Email ID
Complete location/address
Product purchase location, if available

We request you to please retain the product, packaging/tin, batch details and the contents safely until our team contacts you, as these may be required for further investigation.

Once we receive your contact details, our team will get in touch with you at the earliest and guide you on the next steps.

Regards,
Raptakos, Brett & Co. Ltd.

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    21 A, Mittal Tower, A Wing 210, Nariman Point, Mumbai, Maharashtra, India - 400021
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