Realme India — Refund not initialized for Cancelled order. Order placed on Oct 3rd cancelled within 2 days

Address:Realme India
Website:www.realme.com/in

I have ordered a tv and usb cable from https://www.realme.com/in/ on october 3rd 2021 of Rs: 25, 198/-, payment mode : debit card emi

order id :[protected]Placed on Oct 03, 2021 10:33:34 AM IST)
order id :[protected]Placed on Oct 03, 2021 10:33:34 AM IST)

Today is[protected], one month completed, not get refund yet.

I have called in realme customer care and complaint through mail in orders.[protected]@realme.com.

They replied that refund initialized on October 25th, now 7 days completed. when i contacted hdfc bank they are saying that emi is still active, and not get any response from realme merchant about cancellation till today
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Nov 02, 2021
Updated by [email protected]
I am here by attaching, the realme mail about refund initialized on oct 25th 2021, hdfc bank emi loan sms, realme site - order details of both tv and usb

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