[Resolved]  RechargeItNow — Transaction Error

Address:Bangalore, Karnataka

I have an MTS dongle, which first off has some below average services. And on top of that they use a below average payment service such as RechargeitNow. Twice so far I have made my monthly payments where my bank account gets charged but the bill payment is not reflected. I really want to sock your customer care service centers - Both RechargeitNow and MTS for being some of the least helpful people and providing the most terrible customer service. Try fixing your existing problems instead of trying to scale up and make as much money as possible. ******* .
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Aug 6, 2021
Complaint marked as Resolved 
RechargeItNow customer support has been notified about the posted complaint.
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Dear Customer,

We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.

Let us know if you require any further help, we would be pleased to assist you.

You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.

Thanks for showing interest in MTS.

Thank You.
MTS India

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