Red Chief — replaced product not received

Address:	208022
Website:	[email protected]

Item name - f13011/rc 2092 rust7. Purchase date-9/11/16. These shoes were teared under warranty period. So i called customer care on no.[protected] and registered our complaint with complaint no.[protected] on-14/4/17 they (Customer care) gave me a address-"leayan global pvt. Ltd d-72, 73 udyog kunj site no.5 panki, kanpur (U. P.) to send my defected shoes and get replaced. I have sended them for replacement on-15/5/17 through"dtdc express limited cn no. Z24190454"courier services, on the above mentioned address, from where the item (Shoes) haven't came after replacement so i want my replaced shoes back as soon as possible. Thanking you