Red Tape — Denied to Exchange with in allowed period and misbehaving by store manager of Red Tap showroom manager of Rani Bazar , Bikaner.

Address:	41, Gandhi nager, Opp flam gas
Website:	Complain regarding offline showroom situated at Rani bazer, Bikaner of Red Tape.

Dear Sir,

I am CA Jitender Parihar bought sports shoes size 7 for Rs 1745 from your company showroom located at Rani bazar, Bikaner Rajasthan near ITO office on 26 February for my son. but when my son check at home it was large. He require 5 size shoes. When I go after 4 days for exchage than showroom manager denied to exchange with 5 number And she also misbehave me. On my about 25 minutes request he allow to exange with 6 number and also not give me differenc amount. I take 6 number shoes for Rs 1590 but still that was useless for me, because 6 size was still too large for my son. She also not give difference amount 155 and say to forgot this difference amount and absue me. Because I am aware customer I buy 3 peice pack man trunks for 525 and pay remaning amount 525-155=370 Rs in cash. That man trunks was also defectives. Next day on 03.03.2023 when I asked for change defactive man truncks but female manager of showroom say that no return, no exchange and also misbehave with me. They also not give me bill of shoes and man truncks. That man trunks was not useable for me I left that at showroom.
I want following 3 remedies from you
1. Bill of shoes and man truncks which is not get after 2 visit of showroom.
2. Exchange/ return or refund money of man trunks for RS 525.
3. Exchange 6 size shoes with 5 size.

CA Jitender Parihar
Mobile- [protected]
Mail id- [protected]@gmail.com