[Resolved]  Redbus — about inappropriate service from sri durggamba travel booked in redbus.com

Address:	560050
Website:	www.redbus.in

This complaint is on sri durgamba travels bus operator registered in redbus.com, i have booked a travel to kumta from bangalore on 9th of feb 2018 and we were picked in hanumanth nagar in a pick-up bus and we were told that we will have to change the bus in rajaji nagar and they dropped us in a very nice pick up bus. And when we saw the bus which we are suppose to travel was in a very bad condition and the bus is full of mosquitoes and is in a very worst condition, myself along with 20-25 other co traveler denied to aboard the bus due to the bad condition and after the long discussion until 12.30 in the midnight we got the promise from the operator that we get the refund for the same and we did not travel on that day. But unfortunately till now we are doing a follow up for the same and nobody is responding to show any concern to the query raised, attaching the ticket for the reference. Kindly help.