Redbus — about misleading ticket booking in website (wrong info)

Govardhana Srinivas

from Delhi, Delhi

Address:

Hyderabad, Andhra Pradesh, 500090

Hi, I have booked ticket PNR no: TS[protected]VFWY/6234803/OTT - 123 (sleeper) on date 27/12/2017 by selecting options Hyderabad to Eluru. But I came to know this bus was dropped Eluru by pass which is far 6km from city. How the passenger travel to Eluru city early morning that too women. When I gave dropping position Eluru it should mention dropping point is Eluru by pass, then i couldn't book this bus and choose other bus operator. This is totally misleading information what it is showing onweb site. When I called to redbus customer care people they are arguing with me its complete responsible of bus operator only. I am requesting to refund complete amount to me.

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Red Bus customer support has been notified about the posted complaint.

Jan 16, 2018

Updated by Govardhana Srinivas I didn't get any resolution about this complaint.

Feb 13, 2018

Updated by Govardhana Srinivas Hi, I have booked ticket PNR no: TS[protected]VFWY/6234803/OTT - 123 (sleeper) on date 27/12/2017 by selecting options Hyderabad to Eluru. But I came to know this bus was dropped Eluru by pass which is far 6km from city. How the passenger travel to Eluru city early morning that too women. When I gave dropping position Eluru it should mention dropping point is Eluru by pass, then i couldn't book this bus and choose other bus operator. This is totally misleading information what it is showing onweb site. When I called to redbus customer care people they are arguing with me its complete responsible of bus operator only. I am requesting to refund complete amount to me.

Feb 13, 2018

Updated by Govardhana Srinivas Is it useful to complain here, since no action taken on Redbus?