[Resolved]  Redbus — about refunding the money for cancellation of tickets

My complaint has not resolved uptil now and need my money back... From the cancellation of 2 tickets with the returning amount of 375/- and 490/-. Last time i had attached all the required screenshots... Also one of the person had called me for the refund of money... N he was asking me my atm details... So do your team asks for that while refunding the money??? His employee id was 21095 and name:deepak kumar
I am attaching the screenshots again and i need my money back by today.
Redbus is totally fooling and not refunding the money.
+5 photos
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May 26, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2018
Red Bus Customer Care's response
Dear Swetal Patil,

Greetings from redBus!!!

We are sorry to hear that, as mentioned earlier, we would like to inform you that the refund of your transaction is already processed from our end on 28/03/2018 the bank ARN no for the same is [protected] and 75503728088018964998345. If you still haven't received the refund, we suggest that you please check with your bank with the given reference number. Hope this helps!

Regards,
Team redBus
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