[Resolved] Redbus — about service to passengers | |||||
I am pradeep, a resident of andhrapradesh. On 15 august 2017, i have booked a ticket through red bus e service for nagpur from hyderabad. I had opted for a window seat but i was made to sit in a non window seat. The staff didnt have minimum courtesy to respond to their passengers. In addition to this the bus ran with a capacity double to its actual capacity. The staff were drunk and reckless. It is the mistake of red bus which partnered with these kind of travel agencies Some passengers were even made to sit on floor. Red bus should be sued seriously for this happening. The name of the travels is pooja travels, bus no:6969, mahesh nagar, abids, hyderabad, telangana 500001 Was this information helpful? | |||||
Nov 16, 2017 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Oct 16, 2017 Red Bus Customer Care's response Dear Sonu, Greetings from redBus.in! We sincerely apologize for the hassle you had to go through. We would request you to share the ticket id to us on [protected]@redbus.in along with the complete details on the issue. We shall look into it on top priority. We request your co-operation. Regards, Team redBus. | |||||
1 Comment | |||||
Comments
Sir ...mene 2din pahle surat to mahad tocket book karvai thi aur ac se paisa debit ho gaya lekin ticket book nahi hui aur 480 Rs refund bhi nahi mila...aur red bus company se koi jawab bhi nahi de rahe hai aur customer service number bhi galat hai
Reply
67%
Complaints
3905
Pending
278
Resolved
2490
View all 3905 Red Bus reviews & complaints
Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
View all Red Bus contact information