[Resolved]  Redbus — about service to passengers

Address:Hyderabad, Andhra Pradesh, 500001
Website:Red bus services

I am pradeep, a resident of andhrapradesh.
On 15 august 2017, i have booked a ticket through red bus e service for nagpur from hyderabad. I had opted for a window seat but i was made to sit in a non window seat. The staff didnt have minimum courtesy to respond to their passengers.
In addition to this the bus ran with a capacity double to its actual capacity.
The staff were drunk and reckless.
It is the mistake of red bus which partnered with these kind of travel agencies
Some passengers were even made to sit on floor.
Red bus should be sued seriously for this happening.
The name of the travels is pooja travels, bus no:6969, mahesh nagar, abids, hyderabad, telangana 500001
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Nov 16, 2017
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Red Bus Customer Care's response
Dear Sonu,

Greetings from redBus.in!

We sincerely apologize for the hassle you had to go through. We would request you to share the ticket id to us on [protected]@redbus.in along with the complete details on the issue. We shall look into it on top priority.

We request your co-operation.

Regards,
Team redBus.
Complaint comments 

Comments

Sir ...mene 2din pahle surat to mahad tocket book karvai thi aur ac se paisa debit ho gaya lekin ticket book nahi hui aur 480 Rs refund bhi nahi mila...aur red bus company se koi jawab bhi nahi de rahe hai aur customer service number bhi galat hai

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