Redbus — Advertised as FREE DATE CHANGE, but it is not in ACTUAL
U
Ushasree134
from Chennai, Tamil Nadu
Apr 20, 2023
Apr 22, 2023
This thread was updated on Apr 22, 2023
Address:
Chennai, Tamil Nadu, India
Website:
Redbus
Booked 2 tickets for 2.2k, when tried to reschedule to next day, it asked 0.9k extra to pay. Spoke to customer care but is of no use, they will simply say it is not free, it is mentioned in terms and conditions. Simply adverstied as FREE.
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Greetings from the redBus Team!
We definitely understand your disappointment. We would request you to share the registered email ID/ticket ID with us to contact you.
You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.
With regards,
Team redBus
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.