Redbus — Amount debited but ticket is not book

Redbus — Amount debited but ticket is not book

S Shubham Inwati Mar 30, 2023 Apr 1, 2023 This thread was updated on Apr 1, 2023

Hello consumer complaint team When I go to book my ticket on redbus from chhindwara to jabalpur for 2 seat 1 April Smt bus they deduct my amount Rs779.10 and also give me cashback Rs 20 but ticket confirmation mail or message not come so please refund my amount from redbus team or confirm my ticket I booked my ticket from phonepe Transaction ID A2303301120551106491695 Was this information helpful? No (0) Yes (0)
Red Bus customer support has been notified about the posted complaint.
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Red Bus Customer Care

from Bengaluru, Karnataka

Apr 1, 2023

Verified Support

Hi,

Greetings from the redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.