Redbus — amount debited but ticket not received by red bus

Website:

www.redbus.in

Dear sir / madam,
On[protected], i tried to book ticket on redbus app thru net banking. That time required amount rs.2091/- was immediated debited to my account. But no any ticket was issued by redbus. I am doing continuous follow up with red bus. But yet amount not received back to me.

Pls. Help me to recover my amount.

Regards,
Ganesh padalkar
[protected], [protected]