Redbus — Amount debited, tickets not confirmed.

Address:

Bangalore, Karnataka

Hello Team, I tried making a tranx. on 19th of April when I was travelling to Bangalore from Shirdi. I had to book my tickets from Pune to Bangalore 11.30 PM Sharma travels as I was to reach Pune from Shirdi around 10.30 PM. Unfortunately due to some tech issues from your end when I tried making payment for 2 tickets the amount was debited but no ticket was booked, i tried yet again and to my dismay amount was debited again and no ticket was confirmed. With Little hard cash in hand I reached the travel agent directly to book the same seats U23 and U24 in Sharma Sleeper 11.30 Pm dept. unfortunately all the tickets were booked for the same and the buses leaving after that. The really inconvenience was I was with my wife and with no money in card unable to book online because of you guys and with no buses either I waited on the highway of Pune Bangalore until 02.30 AM of Sunday to get a bus to Hubli and reached Bangalore on Sunday 08.00 PM. There is alot of inconvenience I had to go through with my wife because of you guys failure and inefficiency to confirm my tickets even after debiting Rs.5000/-. I would liked to be compensated for the same as now the bank is also charging Interest on the amount debited and I demand Rs.2000/- to be given to me to book tickets for my further trips or 4 tickets for any location that i would require(Please be informed I am not demanding hard cash and demanding compensation for interest charged by credit card on amount debited by you guys and for the inconvenience caused.) I know the amount has been reversed but no reason you guys said it will take 7 days. Any negative response I will forced to put this same message on Social media and forward the same to consumer forum. Probably then you guys might have to shell out more than what I requested and then it would be definately hard cash and free tickets.