Redbus — Amount deducted but ticket was not generated

Redbus — Amount deducted but ticket was not generated

A ahmedsmb7 May 9, 2023 May 13, 2023 This thread was updated on May 13, 2023

Hi, I booked the ticket using redbus on 5th May 2023, I used ICICI bank netBanking to pay the amount of Rs 2887.5/- The amount was debited from my account, but the ticket failed to generate. It's been 3 days but still the amount which was debited from my account has not been credited to my account. Following is the transaction details, can you pls check and let me know when will I get the amount? BIL/ONL/[protected]/Redbus/wwwredbusin1 You have made an online payment of INR 2887.5 towards PAYU INDIA from your Account XX174 on May 05, 2023 at 21:34 hours. The Transaction ID is [protected] Regards, Ahmed Was this information helpful? No (0) Yes (0)
Red Bus customer support has been notified about the posted complaint.
1 Comment	Share
Submit Close

Related Red Bus reviews

View all 3900 Red Bus Reviews

Comments

Red Bus Customer Care

from Bengaluru, Karnataka

May 13, 2023

Verified Support

Hi,

Greetings from the redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.