[Resolved] Redbus — amount deducted two times | |
On 08/06/2019 I had booked a ticket from Wayanad to ernakulam.after entering OTP transaction failure message arrived.again I tried and booked a ticket but the amount had deducted two times from my account.the transaction ID and other details of booked ticket is attached below.also I need to get the deducted amount RS.615 to be refunded as soon as possible.
Was this information helpful? | |
Aug 4, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jun 25, 2019 Red Bus Customer Care's response Hi Shilpa Mariya, Greetings from redBus! We are sorry for the trouble caused to you. The ticket TN[protected] is confirmed for one of your transactions[protected]. The other transaction[protected] was failed and we have not received the amount of the same. The amount should be reversed by your bank within 2 working days in case transaction failures. Please check with your bank if you have not received the same. Please feel free to reach us at [protected]@redbus.in for any help in the future. regards, Team redBus. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
67%
Complaints
3904
Pending
278
Resolved
2490
View all 3904 Red Bus reviews & complaints
Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
View all Red Bus contact information
Post your Comment