[Resolved] Redbus — Amount deducted without booking but not refunded

nssolanki71

from Indore, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452001
Website:	REDBUS.IN

Dear Team, Please find attached bank statement highlighted yellow stating that on 4th Dec 2015 while I was trying to book my travel ticket through redbus it was not booked but amount deducted against attached reference/Txn no. Then I immediately made contact at[protected] there I got confirmation that my ticket is not booked yet the amount is in between and this will go for refund only within 7 Days. Now it has been completed almost twelve days and the amount has not been refunded please do the needful.

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Aug 6, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

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Red Bus Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We regret the inconvenience caused to you.
With reference to your below mail, kindly share us the mail id, mobile number for further assistance.
For additional assistance, please feel free to get in touch with us at [protected]@redbus.in.
We value your feedback. This helps us to stay in touch with your needs and to improve our service. Click the link below to share your email experience.
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Aditya.V,
RedBus.in