[Resolved] Redbus — rude behaviour with customer from bus driver

ravi mullapudi

from Delhi, Delhi

Address:

H-NO 7-87, 7 WARD, NEAR PACS, DEVARAPALLI MANDALAM, WEST GODAVARI DISTRICT, ANDHRA PRADESH, 534313

Hi Team,

I booked ticket in KVR TRAVELLS from gopalapuram to lingampally (Hyderabad) but driver stopped the bus before 3 stops (Miyapur)and asked me to get down saying this is last stop. But I booked ticket till lingampally, I don't what this kind of answer and how redBus is supporting this kind of travels. When asked with bus driver he saying we are informed to drop till this point from owner.

redBus need to take a serious action on this.

Thanks,
Ravi Mullapudi.

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Jul 29, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2019

Red Bus Customer Care's response Hi Ravi Mullapudi,

Greetings from redBus!

We deeply regret the trouble caused to you. As our team communicated with you on Twitter, we have shared your feedback strongly with the bus operator to ensure such inconveniences do not occur in the future. Thanks for bringing this up. Please rate your journey on redBus app. Thanks for choosing redBus.

Please feel free to reach us at [protected]@redbus.in for any help in the future.

Regards,
Team redBus.

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Comments

harshith1312

from Delhi, Delhi

Respected sir

My refund amount is not credited in my account has been nearly a month
my ticket numbers are TN[protected] and TN[protected] amount rs 2805 and 747 ticket fares respectively still my before cancelled tickets are also not refunded yet please credit refund amount quickly as soon as possible .

regards
red bus customer
xxxxxxxxxx