[Resolved] Redbus — amount refund - reg

sakthi_1977

from Bengaluru, Karnataka

Address:

pondicherry, Pondicherry, Puducherry, 91

Dear sir,
I was booking bus ticket on 11.5.2019 at nearly 15.30 hrs form pondicherry to coimbatore for my friend. But the transaction was field and amount was debit my account but still its was not refund. And i don't have any reference number against the transaction. So please look into the mater and do the needful

Thanking you
Sakthi k
[protected]

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Jun 24, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

May 14, 2019

Updated by sakthi_1977 Dear sir,
i was booking bus ticket on 11.5.2019 at nearly 15.30 hrs form pondicherry to coimbatore for my friend. but the transaction was field and amount was debit my account but still its was not refund. and i don't have any reference number against the transaction. so please look into the mater and do the needful

thanking you

Verified Support

May 15, 2019

Red Bus Customer Care's response Hi Sakthi,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us for your query.

As discussed, we've processed the refund in your source account on 11th May and the same was revert in your bank account on 14th May as confirmed by you hence, we are closing the case.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy