[Resolved] Redbus — Amount refunding

Saddymech

from Salem, Tamil Nadu

Address:

Coimbatore, Tamil Nadu, 641021

I have sb account in iob i booked a bus tickets on 16.1.2017by using my debit card in red bus app the amount was debited but my ticket is not confirmed the red bus company has send the mail about amount refunding they said we refund the amount to your bank it will credit in your account within 7 working days so I request you to refund my amount Rs1498

Account details:[protected]
Debited amount:1498
Date:16.01.2017

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Feb 28, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2017

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!!

Firstly, please accept our sincere apologies for the inconvenience caused.

We request you to kindly provide your registered email address and date of transaction so we can check and get back to you at the earliest to address your issue on priority.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.