Redbus — Arrogant behaviour of the KK Tour & Travels owner

Address:

New Delhi, Delhi

I booked a ticket from Delhi to Allahabad for tonight 10 pm through RedBus. I got the ticket of KK tour & travels. Initially they were very unhelpful and careless in giving me boarding details, and when I reached there, the guy said that the bus is cancelled and my only option is to board a bus going to Kanpur and then figure out my route there onwards. I was shocked at his callous response. When I asked him why didn't he inform this to me earlier he started behaving very rudely. I had a bus at 10 pm and here I was standing at Anand Vihar till 11:30 pm as the guy was still confused. Upon any query he was just treating me very arrogantly as if I had caused some harm to him. Today I am very saddened at the indecency and rashness of this guy but even more so about the sheer unreliable and terrible experience of Redbus. I am ready to go to any length to teach these guys a lesson. Ticket Date: 17 July 2015 Ticket Fare: Rs 1200 Ticket No.: TH8D24689572 PNR No.: D62TXNY